Honeywell Connect Mobile 4+

Yet another half-baked product from Honeywell. Great concept and idea but horrible execution. Got the Connect Me app working fine for the new TC500A thermostat which seems to have a lot more time and energy put into it. This app literally has nothing but a "sign-in" button when you open it, and every time I try logging in to my Microsoft account it fails and tells me it's having trouble connecting me. I'm a commercial BAS specialist and I was really looking forward to testing this out for some of my customer's sites in which they don't utilize a JACE or some other head-end controller. Hopefully Honeywell will update the app and make it work, but for now it's completely useless to me. I have a customer with over 30 some heat pumps going in, I guess I'll have to employ another solution bc I can't have faith that this will work.

It has you make an account and then it provides you with a different account that has a separate email link to some Microsoft Honeywell account, which is just confusing. Then when you try using that account, it has a different password than the one you just set and when you tried to reset it, it says that you did not set up password reset. How am I supposed to login if my password did not get set yet I do not have password reset enabled???

I thought this was the bees knees when installed. It connects to my Honeywell T9 thermostat and it’s two remote sensors. I can control the settings from away, which is very handy since the thermostat is for a rental property. Here’s the problem—the data is wrong. When I’m at the property and compare the app temps with the ones on the T9, they don’t match. Example: app says it’s 71 in both Apt 1 and Apt 2, but the T9 says it is 71 and 69. Why the discrepancy? The interface is hard as well. I get different temp readings from different areas of the app. Not very useful if you can’t trust the temperature readings.