Homebase - Smart Apartments 4+

Needs improvement

I love the app and the idea behind it. There little subtle things that are annoying however. Every time I log out and log back in, I need to rearrange all the entrances on my list and it’s not easy for our apartments. There are lots of doors.

Developer Response ,

Hi, Ahmed. Thanks so much for your review.

Saving app settings instead of caching is currently in development. We will be sure to update you as soon as it’s released.

Thanks again for your helpful feedback here.

-The Homebase CS Team

Why have an easy life when things can be complicated instead.

Have you ever came home from a long day at work and thought to yourself, I really wish I could stand outside my front door for and extra 2-3 minutes? Well your in luck because this worthless app and lock system are professionals at what they do! Every time you want to lock/unlock your door expect a few minutes of nothing as this terrible service processes the request to lock your door. This service is an absolute joke and is far and away inferior to a normal lock and key. I really think if it wasn’t for clueless land lords this business would not exist. Not only does their app take forever to process requests to lock/unlock your door but the widget for the app is more broken than the actual app itself. Instead of being a convenient short cut, it’s a giant waste of time. No matter what door you click on it will always just end up unlocking the last used door. The only thing that could ever make this app more convenient than a conventional lock and key is if it unlocked the door as you approached it automatically. However even this has the downside of providing this terrible company access to your location 24/7. Avoid this like the plague. Any apartment complex/rental unit should automatically be eliminated from consideration when looking to rent if this “service” is included.

It’s been over a year and problems have only gotten worse

Not to be dramatic, but this app is an absolutely joke. In theory? AMAZING. In reality? The most frustrating thing you will ever be asked to download, and I’m going to tell you why.

Imagine bringing in groceries or luggage and you go to open the app and suddenly you find it’s automatically logged you out… for the second time this week.

OR maybe the weather is really bad, and you’re running from your car to the door of your building and the app just doesn’t want to work :)

OR maybe you’re running late and forgot your wallet and you’re trying to get back into your actual apt. that you JUST locked easily enough, but the lock simply won’t activate and you can’t get into YOUR house.

ORRRRR maybe building doors just disappear from your available doors, including the doors to your building, so now you REALLY can’t get in you house - hopefully the leasing office is open and it’s not raining :)

Anyways, you get the point. This app could be genuinely useful and helpful, but it’s just… not. At all. It’s an inconvenience and a fob would be significantly more impactful. I’m tired and I’m logging off now and I hope this app and the people managing it have the day they deserve.