HiCart 17+

After waiting for 20 days to receive my order, that it was suppose to be a christmas gift that i ordered it in the marge of time they mentioned it and still did not receive it before the holidays....
After 20 days they deliver to me the wrong order...
Not to mention that i called and send them msg many times and they are always late to reply and even they don't manage to find a way to solve the problem

Dear, we're very sorry to hear about the issue you faced while shopping with us. We would appreciate it if you can send us an email to support@hicart.com including your order number so that we can follow up on the matter. Thank you

The application is very buggy. I missed the double day offers due to account registration issue. I am locked outside my account, and the reset link is broken, I am unable to login with any new account because I cant have the same phone number on multiple accounts! So many comments I have regarding the application. Future wise, please do a Quality Assurance test before shipping such a product.

Hello,
Thank you so much for this feedback. We are constantly working to improve our services.
We will be sure to relay your complaints to the concerned teams.
For further assistance please call 04/549999.

The app is not the problem. The problem is the customer service attitude when you need them. Any business that doesn’t respect their customers doesn’t deserve our business.

Hi Joe, Thank you for taking the time to share your feedback with us. We're very sad to hear that you were unsatisfied with our service. We would appreciate it if you share with us detailed feedback along with your order number to Support@hicart.com so we can work on solving the problem. Thank you!