HFX 17+

Personalized Pain Management

Nevro

    • 3.6 • 47 Ratings
    • Free

iPhone Screenshots

Description

There's now a better way to manage your chronic pain. The HFX App pairs with the Nevro HFX iQ spinal cord stimulator to learn from your unique pain and deliver personalized pain relief from your smartphone. Join over 100,000 people who have been treated with HFX therapy.

The HFX App is easy to use:  

1. You complete simple check-ins 

2. HFX iQ learns from your unique pain experience 

3. Get your personalized recommendation 

With the HFX App you can:  

Get continuous pain relief.  

HFX iQ will learn from your inputs, preferences, and unique pain experience to deliver personalized pain relief.  

Receive proactive patient support within 24 hours.

The HFX App will send alerts to your Nevro Care Team so they can proactively reach out to provide support when you need it.   

Save your favorite programs. 

Bookmark your favorite programs that you like to use or want to easily return to. You can personalize your favorites by giving it a name like “walking” and selecting a color. 

Track your progress. 

Better understand your pain level trends, review your relief over time, and how your pain responded to past programs.  

Earn badges. 

Collect badges as you complete goals, achieve more pain relief, or reach a milestone.  

Check your battery level. 

Your battery level is conveniently displayed on your Home screen. When your battery is low or empty, you will get a notification to recharge.  

Safely get an MRI scan.* 

Easily turn on MRI Mode so you can safely get a full-body MRI scan.    

*Within conditional parameters. Refer to https://www.nevro.com/English/us/patients/patient-manuals/default.aspx  for detailed information on MRI safety and conditions. 

________________________________________ 

The HFX App will work on select Apple devices: iPhone 8 and above running iOS 15 or later. To view the list of compatible devices, go to https://www.NevroHFX.com/resources/hfx-app/

The HFX App is approved for use with the Nevro HFX iQ Spinal Cord Stimulator within the U.S., English Only. 

The HFX App controls an implanted medical device only available if prescribed by a physician. You should consult your physician before using the Nevro HFX iQ Spinal Cord Stimulator (including the HFX App) or making medical decisions.  The HFX App can change your HFX iQ therapy settings; use only as directed by your Nevro Care Team or physician. 

Nevro Corp.
1800 Bridge Parkway
Redwood City, CA 94065 U.S.A. 

Provider and Patient MRI Questions
p: +1-888-895-8105 


HFX, the HFX logo, HFX iQ, the HFX iQ logo, NEVRO, and the NEVRO logo are trademarks or registered trademarks of Nevro Corp.


iPhone is a registered trademark of Apple, Inc. 
Bluetooth is a registered trademark of Bluetooth SIG, Inc. and Nevro’s use is under license.

What’s New

Version 2.0.1

Enjoy the same pain-relieving therapy and patient support but now with additional algorithms to further optimize your relief, new branding, a sleep assessment question, and Bug fixes.

Ratings and Reviews

3.6 out of 5
47 Ratings

47 Ratings

Me Harley ,

This app needs work.

I utilize this app with my implanted stimulator, I can control settings, turn on, or off, I am prompted for assessments, which is four general questions. It needs a box that we can put notes in, such as “today, the neuropathy in my feet is feeling well, but has moved to my shins and lower legs“ or “I’m getting headaches which I never have, and feel fuzzy in the head like not total control”.
I really love the device that is implanted, but trying to fine-tune it is like throwing darts at a dartboard! I know our support team reads our assessments, and tries to make adjustments from them. But assessments could be done better with personal input.

Developer Response ,

Thank you for reaching out. We'd like to learn more and help you. Please give us a call at 1-844-331-1001.

blahblah666blah ,

App has issues

I’m happy with the stimulator overall EXCEPT the app will not provide iPhone notifications for low battery. It provides a notification for assessments though. My care team said that it’s not supposed to push notifications through my iPhone. That doesn’t sound correct since it has setting within the app and in my iPhone settings to allow the notifications. My problem is now my battery completely runs out before I realize it. This notification issue needs to be fixed. It can’t be that difficult.

Developer Response ,

Sorry to hear you are having trouble with your app notifications. Please give us a call at 844-331-1001 so that we can assist you!

miotio ,

Doesn’t work for us

My wife has had a Nevro nerve stimulator for a couple of years so we decided to give the app a try. When my wife downloaded the app on her Apple ipad Gen10 the app said it was ‘not phone compatible’ so I tried installing the app on my Apple ipad with the most current ios instead and still received the ‘not phone compatible’ response. So, we had no success. Maybe the app needs to be updated?

Developer Response ,

Thank you for reaching out. We'd like to learn more and help you. Please give us a call at 1-844-331-1001.

App Privacy

The developer, Nevro, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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