Healy 12+

Healy Guys, those of us who’ve truly experienced the Healy know that it works wonders and love it, but also hate the hassle of your app crashing problems. Honestly, by this point it is totally unacceptable. For a while it was understandable that the company was new and working out bugs, but your last update now was 10 months ago. Over the last 1.75 years since I bought this device, your app is still unacceptably bad- with crashes when choosing a program again and again, having to delete and re-download the app causing frustration and often inconvenient, long waits. This expensive tool we purchased for healing is causing more instability, frustration and uneasiness when it doesn’t work. Fνcκιηg fix it.

The other app still has awful English translations. You have to translate the translation to understand it. Please fix it too.

My Healy worked for a couple weeks and then stopped. Very disappointing for such a promising device! Now more than ever those of us who cherish our health are reaching for the best things to keep us healthy & in good spirits and this Healy is an awful tease!!!
I’ve spent way too much time the past week trouble shooting, charging it and meeting with the rep who sold it to me for an item that costs as much as it does and for what it promises.
The only good news is that a ticket has been written up by the sales rep to request a new one.
But seriously, REQUEST for a new one?
How about send me the new one ASAP with a return envelope for the defective one?! That would be the correct customer service, especially (again) for an item that costs a lot and promises Heath and good mental state.
This has been an awful lot of aggravation—exactly like all the other bad reviews say.

Healy Company people, please use your devices to get motivated to ramp up the quality control checks and get us a product that works all of the time. You can do it! Let’s go.

When it actually works I love my Healy. Unfortunately lately my device has started to turn off by itself. The Bluetooth with the device gets disconnected constantly. It only works about 30% if the time!! That's absolutely ridiculous for a $2500 device!
It's erratic. Some days I turn it in and can actually run programs. This week this app (pink one) hasn't worked at all. So I went to the resonance app to run a different program and gave up after 45 min of frustration in trying to get it to work. In the 3 months I've had my Healy it hasn't worked very well. This week I just looked at my Healy and decided not to use it the entire week because I am fed up. I wish I had not spent my $ on it, but it's too late to get a refund. They say to put a ticket in when things are not working. So I did for both apps 2 months ago and have had no response from the company or any changes in the app! I am angry.