H Mart Asian Grocery Market 4+

For checking the sales flyer and bringing up their membership card… it does its thing. But the design is so outdated. It’s actually amazing that app even opens up. They can implement the point checking system in the app. Here’s some idea H-Mart, why not implement the membership card in the Apple Wallet with the ability to display the points as well? Make it so when people sign up, the membership goes straight into Apple Wallet. If there’s that and it works well, then no reason to make a fancy looking app. Many will simply use the Wallet app to scan and check points.

If you purchase items from H mart, you must be aware of that you may receive your order with some missing items but never receive any response from the store. I have used the online h mart for years but recently the mart became the worst online grocery store. There was a missing item from my recent order, so I tried to contact them to tell them that I received a package of my order but one item was missing. First, on its website, no phone number is provided at all. Only request through the website. I filled the request form and waited for a week, but no response. I requested again but no response. I never received any of their reply to my requests for weeks. On this app, a phone number is provided for customers to contact. However, when I called, it asked me to wait for the next available person for me that is usual thing. After exactly 2 minutes , my call was automatically terminated because it says no one is available now.

I find the pot I want to buy but I need 2. they just have one display and I asked somebody help me. i grab the staff and ask him but he say I have to wait somebody will come back after lunch. and I wait for 20 minutes and nobody coming. I go around and find out a lot of pots at the corner but I can’t see the hand holding in on the lid. I take two pots to the customer service and ask them “Somebody can find the hand holding on the lid for me” and what they say “wait for the manager come back from lunch or meeting something” What??? Just want to buy 2 pots??? Have to wait for 2-3 hours and no staff take care the customer. I shop at H mart at 1:30pm the time that wasn’t busy. I am so disappointed!