Guide to Iceland 4+

Can’t get to my trip voucher. Says I need to set up a password but there isn’t an obvious place to do that. I hope I didn’t just get scammed out of a lot of money!

We’re sorry to hear about the trouble accessing your trip voucher, but rest assured—you haven’t been scammed! Your booking is secure, and we’re here to help you retrieve your voucher as quickly as possible.

Please reach out to our support team at info@guidetoiceland.is, and we’ll guide you through setting up your password and accessing your booking details. We truly appreciate your patience and look forward to making your Iceland adventure seamless and stress-free!

Just kept asking me to download the app from the google play store on an iOS device, even after signing up. Truly, useless.

Thank you for bringing this to our attention and for your patience. We sincerely apologize for the frustration caused by this issue. We've identified and fixed the bug that led to this experience, and you should now be able to enjoy the app seamlessly on your device.


Your feedback helps us improve, and we're committed to providing you with the best experience possible. If you encounter any further issues or have any suggestions, please feel free to reach out to us directly at info@guidetoiceland.is.


We hope you'll give us another chance to show you the value of our app as your ultimate travel companion. Happy travels!

Can’t explain it but after I downloaded this app, my Gmail stopped being delivered. So I deleted it.

Thank you for sharing your experience. We’re sorry to hear about the issue you encountered with Gmail and understand how frustrating that must have been. While our app doesn’t interact with email services like Gmail, we’d love to investigate further to ensure there are no indirect factors at play.
If you’re open to it, please reach out to us at info@guidetoiceland.is with more details about your device and experience. Your feedback is important to us, and we want to ensure you have a smooth and enjoyable experience should you decide to try our app again.
Thank you for giving us a chance to improve.