GreenPal Pro For Vendors 4+

This app is great when your first starting out or want to add a few more onto your schedule. The ability to bid is a great way to keep everyone honest. The downsides that I have found after a year using this app are as follows. The customer has the say overall on schedule. You can always ask them to change the day but it’s there choice. You can move one day without needing permission but it effects your reliability score. Also effecting your reliability score is weather. If it rains and you have to reschedule it effects your reliability. I have never missed an appointment and my score is 91%. I strive for ultimate satisfaction and my score implies otherwise. Great overall though.

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I have worked wit GreenPal for a year now and can’t say enough positive things. The bad reviews left about this company are from people that didn’t take the time to understand what they were getting involved with. First off the company is a lead provider that allows you to bid jobs for your service rate. You are in control and run it like it’s your business. GreenPal is considered a platform because they are only in the business to provide you the lead and handle the payment process which is controlled by a third party. There is no reason for support because everything is user friendly and it is your business. This app is not fully functional yet as it was released early for testing purposes and future development. There is a website that is fully functional and support is available through a private Facebook group. This company is still new to the scene and steady growing. Learn to use it before you bash it.

Dear LawnPatrol,

Thank you for taking the time to share your positive experience with GreenPal. We truly appreciate your feedback and are glad to hear that you have found our platform beneficial for your lawn care business.

At GreenPal, we aim to provide a user-friendly and efficient platform that empowers vendors like yourself to take control of their business and connect with potential customers. We appreciate your understanding of our role as a lead provider, facilitating the bidding process and handling the payment transactions through a secure third-party system.

As you mentioned, our platform is continuously evolving, and we appreciate your patience and support as we work towards further development and enhancements. We also encourage you to explore our fully functional website and utilize the resources available, including the private Facebook group for support and guidance.

We value vendors like you who have taken the time to learn and utilize the features of our platform effectively. Your success is important to us, and we are committed to continuously improving our services to better meet your needs.

Thank you again for your positive review and for being a valued member of the GreenPal community. If you have any further questions or feedback, please don't hesitate to reach out to us. We're here to support you every step of the way.

If you get a client where their card does not go thru - don’t make the mistake of resubmitting the job -The account should not have been able to proceed with a card that is invalid the customer said she had fixed it so I resubmitted the picture the next day Greenpal dropped me however I was a top 8 ranked vendor in Nashville-if they would’ve simply made a phone call to ask what was going on I could’ve explained and we would’ve had a correctable moment but no they had to drop me which is completely unfair and it also cost them because now 80 clients went independent with me and did not resume with Greenpal -Plus that lady that did not pay and couldn’t get her card going paid through Venmo-So because of Greenpal’s nonsense about procedure instead of looking into the situation they lost 80 clients that were very satisfied with my job-I don’t think Greenpal is bad for most vendors I even mowed one of the co creators yard in Brentwood a year ago -However do not depend on a majority of your work to go through Greenpal because they don’t treat you as a business partner I can see Greenpal unfortunately regressing in the future in short time

Dear the lawn truth,

Thank you for sharing your feedback and expressing your concerns about your experience with GreenPal. We apologize for any inconvenience you've faced and understand your frustration regarding the handling of a client's invalid payment card and the subsequent impact on your vendor status.

We appreciate your insights and want to address your concerns directly. To better understand the situation and work towards a resolution, we kindly request that you reach out to us via email at team@yourgreenpal.com. Our team is committed to investigating the matter and finding a satisfactory solution.

We value our vendor partnerships and strive to provide fair and supportive relationships. We apologize if you felt that GreenPal did not treat you as a business partner in this instance. We appreciate your feedback and will take it into consideration as we continuously improve our processes and support services.

Once again, we apologize for any inconvenience caused. Please contact us at team@yourgreenpal.com so that we can assist you further and address your concerns promptly.

Thank you for your feedback, and we hope to hear from you soon.