GoToAssist - Service Desk 4+
GoTo Group, Inc.
-
- Free
Screenshots
Description
GoToAssist Service Desk gives you the freedom to quickly and easily access your incidents to support your customers anywhere and anytime!
Key Features:
Filter incidents by service and dashboard queue.
View key incident information such as symptom / resolution, discussion, priority, assignee, custom fields and customer contact information.
Quickly and easily update incident information by quickly doing things such as adding discussion comments, changing editable attributes on an incident and more
Create new incidents quickly and easily by providing basic information
Get Started Quickly:
* Download and install the GoToAssist Service Desk app to your iPhone (iOS 8+).
* Log in using your GoToAssist Service Desk account
* View, update, create incidents
What’s New
Version 2.4
• Minor UI updates
Ratings and Reviews
No option to save password
Throughout the day I have to re-enter my credentials. Once I saw I had to do it more than once, I moved to the desktop version of the page. Fix this.
Like the snap shots
Would be a lot easier for on the go support if it could either remember the user credentials or for Touch ID to be available. Is this something planned for future release?
Password limitations
App won't accept 21 character password. However, it does on other platforms!
Really need this fixed asap!!!
App Privacy
The developer, GoTo Group, Inc., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Seller
- GoTo Group, Inc.
- Size
- 52.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 8.0 or later.
- iPad
- Requires iPadOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Apple Watch
- Requires watchOS 2.2 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2014-2017
- Price
- Free