Goddard Family Hub 4+

Very similar feedback to others on here — the lack of in-day updates is a critical missing feature here. While feeling connected and informed is helpful, there is also a practical element — e.g., multiple times I have arrived to pickup when my child had just gone down for a nap, and had to come back later. Other times I’ve come when he was very hungry and was not ready to feed him on the spot.

This is a baseline feature and needs to be added ASAP. If any app developers are reading this, can you please reply with an updated timeline for this feature update? I will update my rating accordingly once this is done.

What a step down!!! The only improvement is that I like seeing my sons picture of the day highlighted when I open the app. But SERIOUSLY how did this make it through any stage of acceptance when there is clearly decreased features and functionality for both parent and teacher. I cannot accept that someone at Goddard did not think that the daily updates and notifications was a feature that needed dropping. Why why why. And if it’s supposed to be coming later you needed to wait to go live until that feature is ready. I can’t be sure if anything in my report is accurate because there are always mistakes and things are mysteriously not in my report but you can see in the teachers app.
And this is all besides the fact that my app has so many bugs the screen goes black when I try to type his food in! I brought that to the developer and they can’t figure it out.
Fix this app Goddard or let us go back to the old one!!!!

Our facility started using the app this week and there is already one missing feature that I feel is crucial for safety reasons. The previous app we used (Tadpoles) sent push notifications whenever my child was dropped off or picked up from daycare. As a working mom, it is important for me to know when my son has been safely dropped off at daycare and checked in as well as when he has been picked up by my husband. Honestly missing this single feature is why I was only able to give the app 3 stars. I would imagine this feature would be even more important to families where custody is shared between two parties and I am disappointed that it is lacking in the app.