Goat - Scooter Rental 4+

The app was a little less than user-friendly to figure out but once we figured out how to do it, we had an awesome ride! The scooters maxed out at 15 mph and had enough power to get us up hills and over bumps. I love that we could leave them anywhere in the city and not worry about leaving them somewhere specific in our time limit.

I’ve riden Lime, Swift, Bird, Jump, Uber and Lyft scoters. This app is the clumsiest of all of them. Hint: once you creat a password and you see a grayed out “next” button... it means that you need to tap the tiny purple letters in fine print to go agree to the terms and conditions. I spent 3-4 min here trying different passwords thinking it didn’t like my passwords. Not the case. There should be a pop up page for the user to agree to terms. Those tiny letters were not at all intuitive. Also- terms and conditions page contained the incomplete sentence and odd phraseology. Then once app finally launched I was prompted to “update” my app. Clicked to follow link.... when back to apple App Store only to discover I had the current app. “X” out of App Store. App insists I update the app, which can’t be done because I’m already updated. Close app. Re- try again. No go. Restart phone and try again. No go. Reinstall. App. No go. Guess what!!!! This app is a total NoGo!!! I’m 15 minutes into an attempted use and still no go. THERE IS NO WAY A NORMAL CUSTOMER WOULD STILL BE STANDING ON THE STREET FIDDLING WITH THIS TERRIBLE APP. THEY WOULD HAVE LONG SINCE QUIT. PICKED UP THE SCOOTER AND THROWN IT INTO THE STREET!!! I hope version 2.0 is a smidge better. Cheers.

Very nice app, and works well with everything and is super user friendly. My only gripe is that I wish it wouldn’t force you to top up your money before you go for a ride. I have over 5 bucks on my account which translates to about 12 minutes of ride time, but I can’t go without putting 10 more dollars on my account, which I will never use fully since I don’t ride often enough. That brings me to the second thing, I wish we could put in a custom amount of money, and not the preset 10, 20, or 40 dollar options. If they made it so when you run out of money the scooter just stops, that would be better than having to have 20 dollars on your account to go for a 5 minute rip and spend only a quarter of that money.