Gleap Dashboard 4+
Bug reporting & user feedback
Lukas Boehler
Designed for iPad
-
- Free
Screenshots
Description
Gleap is your visual bug reporting and customer feedback software for mobile apps and websites. It automatically captures bug reports with visual proof and technical data. In addition to all the bug catching, it’s a customer feedback tool packed with feature request boards and user surveys.
Fix bugs 10x faster
Gleap empowers software teams to troubleshoot at light’s speed with in-depth technical and visual details. All reports automatically include screenshots, action replays, console and network logs, environment data and event tracking.
Direct customer communication
Build amazing relationships with your users with our live chat feature. Directly communicate with them to get more information on a report they sent or let them know they’ve been heard.
Customer feedback surveys
Insightful customer feedback equals better apps and websites. Run in-app and on-site surveys to increase customer satisfaction or find product market fit. Your response rates will skyrocket.
Powerful feature request software
Have your users submit and vote on feature requests with your very own product roadmap board. With Gleap you can see and prioritize all feature requests at one glance to then build your public product roadmap. A powerful way to discover what your users really want.
What’s New
Version 3.0.0
Gleap is back with a brand-new version! Update now to explore all the latest features.
Ratings and Reviews
Essential for on the go support!
I absolutely love the new Gleap app, it’s essential for any company with support staff on the go who sometimes need to respond to customer inquiries and issues quickly, although it lacks the full web experience it’s still awesome for being able to assign tickets, respond directly to customers, and my favorite feature, the ability to use the AI copilot to even help get past information and help resolve issues, it’s really awesome :)
So much potential wasted on a frustrating experience
App logs you out after every session. You’ll still get push notifications but any interaction with opening the app causes me to have to log in again.
There is no gesture support. None at all. Everything is tapping. Want to quickly get through tickets? You have to tap on the ticket. Then wait for it to load. Then tap “close” and wait. There’s no bulk editing so you have to do this one at a time.
The interface is cut off on mobile too. The above mentioned “close” button is halfway cut off when you’re in a ticket. If you’re typing a long response, the input box gets lost behind the keyboard and you have to just hope what you’re typing is correct.
At this point this app is nothing more than a glorified notification app. The entire experience in the app is marred with such a poor user experience.
Great on desktop though, but this app will frustrate you to the ends of the earth.
Users removed
They removed the ability to see users in the latest update. App is worthless now
App Privacy
The developer, Lukas Boehler, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Lukas Boehler
- Size
- 31.5 MB
- Category
- Developer Tools
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Gleap GmbH
- Price
- Free