GE Pharmacy 12+

I gave this app 3 stars because I think it serves it's basic purposes. I can access my prescriptions and refill them when I need, which is the main purpose of the app. However, this app has a lot of issues and tweaks that need to be updated as well. I can see from their version history that they don't update this app much.

Here are some things that need changed: 1. The app is sometimes laggy, as others have reported. 2. I can't delete people from my 'doctors' list because it says they prescribe me a current active prescription, even though they don't. 3. Having to hide/unhide your own prescriptions is annoying and the system doesn't sync well with active vs inactive prescriptions well. 4. I can't ungrant someone acesss from managing my profile. 5. The app just looks outdated and there's just a lot of unnecessary errors or inconveniences that just shouldn't be there. They need to update the look and mainly the overall prescription look/functionality.

If you don't fix these things then consumers will go to someone who has a better app, which there are some companies that do.

I’ve had problems with this app from the start. Some of my medications disappear before they should. I have two medications that never let me order the refill, it tells me I need a new prescription every time and then I have to call in every month. I’ve still used this app for a long time even with the problems but all of a sudden I can’t log in. This has happened before several times and I just ended up making a new password and then it would work. But now it’s saying it doesn’t recognize my email address to reset my password. And yes, I tried making a brew account and it tells me my email address is already on file but the same email address is “not found” to reset the password. And yes, I uninstalled the app and downloaded it again.

This app functions pretty well on a basic level. It’s nice to be able to manage family prescriptions in one place and the refill process is relatively easy. It is a bit annoying having to see multiples of the same prescription listed even though they are expired. There is an option to hide prescriptions however I have hidden them only to have them reappear again. It would also be nice to manage the auto refill option. The prescriptions do not list whether they are on auto refill and this option cannot be added or deleted from any prescriptions on the app. It appears as though the app is not updated on a regular basis.