FrontApp 4+

Please Fix!

The newest update has so many bugs for me. I’m unable to mark emails as read, unable to attach images to emails, and in the process of composing a reply, I’m unable to delete a draft or even close it. I have to completely restart the app. I use the app frequently for work and these things need to be addressed quickly. Thank you!

Developer Response ,

Hi there,

We're sorry to hear that you're experiencing these issues with the latest version of our iOS app. We are aware of a problem when the "Reduce Motion" accessibility settings is enabled and are working on an update to fix that as soon as possible. In the meantime, you can disable this setting temporarily and everything should work as expected again.

Edit: the update fixing this issue is now available. Feel free to contact us at support@front.com if you still need help after updating.

AMAZING Customer Service

Well, I don’t write reviews often at all. But I have to this time, after a year of using this app - solely because I’ve never, in my entire life, received better customer service...!

I reported one issue (after an update) that was a big deal in my eyes; but learned soon later that it wasn’t as big of an issue as I thought - it was probably only MY issue at that point. I knew there was no chance of resolving an issue that small and particular, that only one person was experiencing.. But instead of informing me kindly that there wasn’t much they could do about it, the person I spoke with (a developer) downloaded a completely different app (that I had on my phone) to make it compatible with their app again, as it did prior to the update. For me. I doubt anyone else uses that app with this app, yet they did that solely for ME! Wow! That is ABOVE AND BEYOND in my eyes! I still can hardly believe it..

So now you see why I felt the need to write this review.. I have always loved this app. It’s always been amazing, and continually getting better and better with each update. And now, due to this one experience that I’ve had with their CS recently, I am in awe! So if anyone’s debating getting this app, GO FOR IT! You won’t regret it at all!

God Bless this app, and their team! 🤗❤️

Love the service, hate the app

I’ve been a Front user for a few years now. I absolutely love the browser and desktop versions- but this app is ridiculous. It’s been buggy for months. Issues so major i keep thinking to myself that that have to be working on this - but then nothing ever gets better! Just now i was trying two work on my iPad Pro and literally cant type in the comments section. Tried closing the app and restarting - nope. Then i came to App Store to look for an update and i have the latest version. So, i thought I’d leave a review.