Fresha for business 4+

Prefer it over Booksy

I used Booksy for 2 months and had a bunch of issues, and Booksy costs $30/month! I have been using Fresha for about a week and I like it overall. I especially love that I can do everything I need to for free, but honestly the interface has been so much better to use than Booksy, which feels bloated and buggy. The only thing I’m missing in Fresha is choosing “individual days” instead of just repeating things daily, every 2 days, every 3 days, etc. which doesn’t work for me at all. Due to the nature of my business (personal training), I schedule multiple visits a week on various days and times. Unfortunately, of all the scheduling apps I have tried, many of them don’t account for frequent scheduling at different times/days like this (and that’s one thing I liked about Booksy; I could see a month view of a calendar and just choose whatever days I wanted). My workaround has been to schedule Mondays at x time, then Thursday at x time, and then Friday at x time and repeat each one of those for as many weeks as necessary. It’s not ideal at all, but it works for now. Overall, using Fresha has been a MUCH better experience than Booksy Biz.

Need Fresha Payments in Jamaica

When is the Fresha payments gonna be available in Jamaica or better yet the North America region??? A lot of business here use the platform but we can’t accept payments especially deposits from our customers if we can’t access the fresha payments!! It’s saying coming soon, but when is soon? how long is soon? I need to be able to accept upfront deposits from my customers, especially in these times when persons will book an appointment and don’t show up which can cost my business as well as other persons who would have wanted that time. I want my customers to be able to book their appointments, make deposits, leave reviews all of that on one platform instead of having 2 to 3 different platforms to cater to my customers. Please work on providing Fresha payments in the North America region better yet Jamaica.

Developer Response ,

Thanks for your review. We're continuously working on enabling the new countries. Please contact us at hello@fresha.com to connect with our customer support team for further information

Too many changes and updates

I’ve been using these guys for 4 years. Up until this last year it’s been amazing. They change the app every other month it seems like. And with every update, a feature that used to be free, now you have to pay for. And they don’t notify you! Having appointments booked with card on file, they now charge .20 cents. Even if you don’t charge the card on file for a no show. Text message reminders used to be free. Now you have a monthly limit and can pay for more.. the calendar is all weird now, (so starts their week on a Tuesday?) they are just doing too much and it’s annoying. I’m sure a year from now all the prices with just keep going up and they won’t notify you. Overall, if you disable all the paid for features. You can still get by fine and it’s probably better than 75% of the other scheduling apps available. And .20 cents per appointment and a penny per text isn’t bad. It’s just poor business not to notify us of the changes. And has me concerned for the future if this app.