FlyFin - 1099 Taxes 4+

Thoughtful and timely customer service!

The FlyFin App and Team have proven to be invaluable to me. The app has made identifying and classifying deductions a breeze. Setting aside just 15 minutes once a week to review and classify my expenses gives me peace of mind that I am properly planning for my quarterly tax bills. And if I have any questions, I know I can reach the team via the app and they are quick to answer. And if it’s an issue that can’t be handled within the app, they have been generous enough to schedule time to discuss via a call. I am definitely upgrading to their top product as I know they will be responsive and helpful anytime I need to jump on a call to discuss an issue. They were a god send the night before 2023 Q4 taxes were due when I realized just two hours before the deadline that I may have underpaid. They were quick to help me double check after sending an email at 9pm and made sure I had all the information I needed and double checked everything so I could feel confident with my tax liability amount given the changes to the penalties and fees for 2024. HUGE THANK YOU to the team for their help and support!

Flyfin is a game changer!

I've been using Flyfin for my tax needs as a freelancer, and I'm thoroughly impressed. The AI assistance provided by Flyfin has streamlined the entire tax process for me. It's like having a personal tax expert at my fingertips, available whenever I need assistance. The app's intuitive interface makes it easy to input my financial information and documents, and the AI quickly analyzes everything to ensure accuracy. I appreciate how Flyfin keeps me updated throughout the process, from submitting documents to filing my taxes. The real-time notifications provide a sense of confidence and transparency that I haven't experienced with other tax services. Additionally, the security measures in place to protect my sensitive financial information are impressive, giving me peace of mind. Flyfin has truly revolutionized how I approach tax season as a freelancer. It's efficient, accurate, and the AI assistance is a game-changer. I highly recommend Flyfin to fellow freelancers who want a hassle-free solution for their tax needs.

Developer Response ,

Thanks for your thorough review! We're glad to hear that Flyfin has simplified your tax process as a freelancer and given you the support you need. It's great to know that our AI support has had a positive impact, and we strive to ensure accuracy and security throughout the process. We greatly appreciate your recommendation to other freelancers. If you ever have any further questions or need assistance, please don't hesitate to reach out to us at support@flyfin.org.

Terrible

I wanted to love this app but it seemed too good to be true . I downloaded this app at the end of February and was able to upload my banking info . One of my banks did not sync its transactions well , after reaching out to flyfin they did tell me I could submit a csv file and they would upload it on their end , it took about a good week to get that done . Fast forward to having all of my documents submitted for tax filing on 3/4, I’ve yet to receive a response from anyone as to how long the process will take. It’s going to be about a month now since I’ve submitted documents .the last time I emailed them was 3/22 and I’ve yet to receive a reply to the one pending question I’ve asked over and over and over …. “how long does the tax filing process take ?” . I feel I am a fairly patient person , I understand it is tax season , but at least answer my question and give me a time frame . At this point I am thinking they have all my personal information and I’m an idiot for trusting them😭. Poor customer service , there is no phone number to speak to anyone , just a form to submit or an email to send . Would I recommend this app? As of today not for any tax filing purposes . So beyond upset with this company 😞.

Developer Response ,

We are so sorry to hear about your recent experience with FlyFin. We take all feedback seriously and it is never our intention to disappoint our customers. Please reach out to us at support@flyfin.org and we promise we'll fix it!