Five County CU 4+

Long time user, usually no issues. About two weeks ago, app stopped updating. Recently deleted app, turned off phone, turned back on and recovered app, “oops something went wrong on our end, please try again” before I even get to the sign in screen. Tried several times. What’s up guys? Where’s the actual tech help, the branch worker I spoke to on the phone had no answers for me.

Better layout, some options for individual layout, but not sure why FCCU decided to get rid of the graphs and even a simple visual such as the total amount in an account along with the daily spending; prior, I could break down spending and could see on any day what my balance was at which helped me track budgeting on a monthly or biweekly paycheck basis—it was easy to see patterns and adjust. I thought with the nicer looking app that they’d expand on the graphs, but instead, they are gone. Better than nothing, but it’s 2021!

I absolutely LOVE that bank. The staff at the Yarmouth branch have become my friends and have used their considerable talents to bail me out of all kinds of trouble.
(I’m 85 and have NEVER been any good at finances, in any event.)

But they are good and kind to me and I just love every one of them. I always think that your personnel hiring person does a swell job because, while I’m sure they are terrific at numbers, they are friendly and smiley and just plain nice.