Figwee Calorie Counter 12+

Didn’t cancel when cancelled

I started the 7 day trial run. On the 3rd day I knew I would not use it. ( I think it would have been okay but I knew myself) so I cancelled the premium. I got charged for the premium even though my account said free. I emailed them and no response.
UPDATE
The people at Figwee contacted me and let me know they do not do the billing Apple does. They went above and beyond what they needed to do. They gave me free premium and sent me my money back themselves. Thank you for making things more than right.

Developer Response ,

We appreciate that you tried the app and are committed to resolving any issues. Apple handles all aspects of the subscription and payment process...individual apps have no control over it. I appreciated that you reached out and personally responded to your emails. I thought I had helped and made things right, but please feel free to contact me at anytime.

Food and activities

Over all I find this app more useful than many others. I would add the ability to put in photos of “your favs” and the calories for food and possibly activities. I find it difficult and time consuming to have to construct some dishes I make on a regular basis. Putting in my own photo then adding more than 1 item to that dish with a total for calories based on your foods would be helpful. I eat very similar foods each day for my meals. I rarely eat out. So being able to create my actual “favs” would be very helpful. Have a section of links to a few low carb or low fat or low sugar diets might be a plus for everyone.

Developer Response ,

Thank you for your feedback and suggestions! You absolutely can build and save your own custom foods into your Food Fav's (premium version only). It's true that you have to pick an existing photo to represent it, but all other parameters are completely under your control. Then adding these custom foods to your diary could not be simpler. Contact me through the app and I'll do my best to help.

To Figwee

I use Figwee for my meals , every day at least a couple times, since my diabetes counselor turned me on to it over a year ago.I love the sweeping function to get you to the correct amount of each food, i.e., Tble spoon, tea spoon, ounces, etc. The visual helps me keep accurate and each move of the " dial" (so to speak) gives all the nutrition information we are familiar with on boxes. Very inventive and extremely useful in figuring carbs. Thank you for developing this tool.