FamilyKeeper Parental Control 4+

I really wanted to love this app but the location track never works or updates. I’ve even deleted both apps and reinstalled. It may update once then never again. The screen time is even glitchy and I manually have to turn it off for my kids phone to work even when I get the alert that down time is over and his phone is unlock. When he tries to use it I get the “child is using a lock app” alert. Unless this is fixed I will not renew my subscription

Hi! We are truly sorry to hear that. This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at support@familykeeper.co. They'll be more than happy to assist and also hear more details about the issue. Sincerely, FamilyKeeper team!

We got out 10 year old daughter an iPhone for Christmas. I installed this app before giving her, her phone in hopes it would provide us with tracking and the tools needed to monitor her activity, it has fallen more than short. Location and usage updates are not in real time, I constantly receive messages that inappropriate content was blocked on her phone but it does not provide any specifics, I have yet to receive a notification that inappropriate words were identified in text messages as advertised, just that inappropriate content was blocked. The screen time usage is not accurate either. We allow her to have 4 hours of screen time a day, she has hit this based on the screen time tracker on iPhone but the app showed she had only used 30 minutes. For the price I do not fine this app useful or reliable.

Hi! We appreciate you taking the time to share your feedback and regret any negative experience you may have had. You are most welcome to contact us at support@familykeeper.co, we'll be happy to look further into the issues for you and our support team be happy to assist. Looking forward to hearing back from you.Sincerely, FamilyKeeper

My teens have iphones and they have found ways around apple screen time restrictions so I was looking for a way to control which apps they have access to and for how long. I tried the 7-day trial and after spending time connecting one phone and setting up schedules and screen time I realized that I cannot control how long they use individual apps but only categories. Some he needs access to for school, some he needs unlimited access to because of ADHD calming techniques but since they fall under the entertainment category it becomes useless. I tried to reach out to support but it looks like it will be up to 3-days for them to get back to me. I also have to contact support to cancel my subscription as I cannot do it through the app.

Dear Paula, we have promptly attended to your requests and processed the cancelation of your subscription. If there is anything we can do for you please contact us at support@familykeeper.co and we will be happy to assist. Sincerely, FamilyKeeper Team