Family Trust Digital Banking 4+

From the very start the mobile app was great. Nothing new is without its issues but your iT team have fixed and added features that I now use regularly without issue. The menu design is precise and easy to use. My most frequently used item is the CSV download, almost daily, for my personally designed financial/budget manager. The most convenient item is mobile check deposit. I can’t speak to all mobile devices but on my iPhone X your app is very responsive. Thanks for not giving up on it.

I’ve had the app almosy year now and I’ve seen it go through a good bit of changes. I do prefer the fingerprint because I often am in a rush when transferring or just checking my account since for some reason the widget itself disappears. Also doesn’t let me balance peel even though I have it turned on? I do feel like some of the options like Budget and Saving Goals shouldn’t be included when they only work if you go through the website browsers. I still love the convenience of the app though.

I have been a member for 19 years & have rarely had any complaints. I started using the mobile app from the beginning & found it user friendly & loved the convenience of it. However, I’m not a fan of this latest update. Transfers don’t automatically update in account balances while logged in like it use to. I have to log out in order for the update to be reflected in my account balance. It’s also not user friendly to find the log out button now. It requires a little bit of digging & back peddling whereas it use to be straight forward & simple at the top of the page. Please restore these features if you can. It was much more user friendly.