FaceAi: Video AI Face Change 4+

Hello I wrote a email to support and have not recieved a response yet, I would like you to know that I’m now getting a message saying I’ve reached my daily limit what is this and how long does it last and I purchased lightning points to use for enhancement of the videos I’m making but there not showing up and I don’t want to pay for something I’m not using please reply back ASAP please

Hey Robmaui1, we're sorry to hear about the trouble with the daily limit and your lightning points. 😟 We definitely want to sort this out for you. Please send us another email at support@koiapps.co with the details, and we'll make sure to prioritize your issue in our next update. Thanks for your patience!

It’s an ok app but support is horrible. After purchasing the app I didn’t know you had to buy tokens to use it. What’s the purchase for then? So I had to buy tokens to use it after I purchased it. I then had a question on the app. I sent a request for a question awhile back and I had and no response. I asked how can you choose one face to do the face swap on? No response. Now the app stopped working. I sent a message to support and again no response. At this point I would just like my money back. Please advise. Thanks.

Update: they fixed my app after I left this first review. It waited for a bit but the en stopped working again. It says something went wrong. Please try again. Please refund me at this point. I spent a lot of money so far and it doesn’t work. The link to support gives you a bad email address so my emails to support keep coming back to me. Thanks.

Hey Lola the Boxer, we're really sorry to hear about the troubles you've been facing. 😟 It's important to us that you get the support you need. Could you please send us an email at support@koiapps.co with the details of your issue? We'll make sure to address this in our next update and help sort things out for you. Thanks for your patience! 🐾✨

I downloaded the APP and I paid for a year subscription plus obtain credits in order to be able to fully enjoy the app features. However, the app began to glitch. I downloaded the last update, but it didn't fix anything and I was unable to make any type of video. I've tried resetting the phone and redownload the app. Unfortunately, the issue is still on but now it doesn't recognize that I have bought credits. I've tried to contact support but I received an email stating that outlook attempted sever times to deliver the email but it could not communicate with the email address provided. DONT GET THIS ONE. There are other apps that are similar and work fine.

Hey Rdofranco, we're really sorry to hear about the technical glitches and the trouble with your subscription and credits. 😟 Please send us a detailed email at support@koiapps.co so we can get this sorted out for you ASAP. Rest assured, we'll address these issues in our next update. Thanks for your patience! 🛠️✨