Everyday Select Rewards Card 4+

Reaching customer service

It really takes so long to get through the automated system to actually get a human on the telephone to help with an issue and then when you do reach someone you could get disconnected before the issue is resolved. I don’t know about this card if it’s worth actually putting money on it do use as a prepaid debit and it seems like mobile deposit is not even available even though it says it is

Developer Response ,

Hmm. We're sorry to hear about your experience. Mobile check load is a feature that we offer. We'd like to speak with you. Please email us at social@netspend.com.

Don’t buy there card

I would not recommend getting this card I’m stuck in Washington family emergency had to have money sent to me I left with nothing not even a wallet so I had to get a card this card they won’t release my money to me because they want proof of who I am wanting to send my money to me in a check to where I live I have my daughter with me we can’t buy food are what we need in this time talk to the person when i called to told me the store can give me the money back I drove in bad weather conditions not safe get there and told I can’t get my money it’s out there hands I sent what I could and still they want my social security card sent as I am not home only left with what I had next day for this emergency they don’t care about anyone they lie and tell you bull don’t get this card you will have nothing but trouble and in the worst part my life they make it that much worse and now my kid and me have to ask for family help to eat due to them not giving me my money they can send a check ok 6 business days to my address as I’m here in Washington DO NOT BUY THERE CARDS go elsewhere to save the problem

Developer Response ,

We're sorry to hear that. Email us at social@netspend.com so that we can look into it.

Terrible experience

I received their debit visa card as a gift and tried to activate it, but the process itself was uncomfortable. I had to call them to activate the card, but I had to reluctantly tell them all of my personal information, even my ssn over the phone. I told them “no” several times but they kept saying that they would not be able to activate the card without it. In the end the card was activated and I checked my balance on the mobile app. To my surprise, the balance was nearly half of what I was expecting. The person who gifted me the card said that it has a balance of $200 but now there was only $110. Turns out they charge a $5.95 fee for being “inactive” which I found ridiculous. Did not know they started charging this fee after 3 months of inactivity, so because I activated this card nearly a year and a half later, I lost almost $90 and my important personal info.