Essence Flex Spend 4+

Essence Healthcare, Inc

Designed for iPad

    • 1.6 • 12 Ratings
    • Free

Screenshots

Description

Find over-the-counter items; see your card balance and more.

Using your Essence Flex Card just got even easier. With our secure app, you can see and manage your Flex Card details on the go. Features include:

Easy, Convenient and Secure
● Follow the instructions found at EverythingEssence.com for login instructions and details.
● No sensitive account information is ever stored on your mobile device.
● Use Touch ID to quickly log in to the mobile app.

Connects You with the Details
● Quickly check available balances 24/7.
● Scan product barcodes to determine eligibility.
● View charts summarizing account(s).
● Tap to call or email Essence Customer Service.
● Set notification preferences.

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
● Retrieve your forgotten username or password.
● Report a debit card as lost or stolen.

If you have questions, please contact Essence Customer Service at 1-866-597-9560 (TTY: 711) from 8 a.m. to 8 p.m., seven days a week. You may reach a messaging service on weekends from April 1 through September 30 and holidays. Please leave a message, and your call will be returned the next business day.

Powered by WEX®

What’s New

Version 18.2.0

Version 18.2 provides you with:


Enhanced security updates
Bug fixes

Ratings and Reviews

1.6 out of 5
12 Ratings

12 Ratings

autryld ,

Annoyances and misinformation

I just logged in earlier this week and note I’m informed I can’t log in with biometrics (Face ID). I had to figure out on my own that I was being forced to change my password. After I changed it, I could log in but I had to reenable Face ID.

Regarding misinformation, at Walmart I scanned generic Mucinex (Equate Guaifenesin). It came up as “Item is eligible under your plan” paired with “This scanner cannot determine product eligibility at Walmart at this time.”. ( Two very conflicting statements as this is a product sold only at Walmart.)
As one might have predicted, my purchase was declined. I had to drive to both CVS and Walgreen’s to purchase their equivalent products. That was because each store only had 1 box left.
This has happened before with a different OTC product. Declined at Walmart, approved at CVS and Walgreen’s.

These stores are not next door to each other. Please fix your system.

Although not an app issue, it would be even better if Essence would authorize us to buy OTC products at Sam’s and/or Costco? Our Flex dollars would go further.

My Vibes ,

Password Issues

When you can login it works fine- unfortunately it is always a problem logging into the app. Great idea if they can get this issue resolved.

Ric Dude ,

Lost Bar Code Scanner on App

What happened to the Bar Code Scanner?

App Privacy

The developer, Essence Healthcare, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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