Erbert and Gerbert's 4+

When it comes to ordering food, this app functions adequately. What is annoying is that the app promises you credits for purchases, but often you never receive them. I usually buy a sandwich and pay for it before I pick it up. You should be automatically credited for a transaction like that. You are not. You need to be sure you get a receipt with a barcode for your purchase, and even then, when you try to scan or enter the barcode to get a credit, you get a message saying that your purchase hasn’t been recorded yet. You will continue to get these messages weeks after you buy the sandwich. I have ended up sending emails to tech support to get the credits I should receive, and the technical support asks for receipt barcode numbers. So, save your receipts. This is annoying.

I signed out of my account, but looked at the email i used before i logged out. I tried to log back in but i forgot my password, so i hit password reset and put my email in that I used. I’m not getting and email password reset. It could be because the email does not exist with an account but I made sure it was that email before logging out. So, i tried to make a new account but it won’t let me because my phone is already registered to one. But if i don’t know my email or my password how do I fix that problem. Please help as I had rewards and points saved up. Or help me make a new account.

This app is so frustrating! I just want to be able to order food through the app, but it literally never works. The order and location screens just sit and load, but never come up and never allow me to place an order. When I do happen to get the order screen to come up, it’s showing me locations that are not anywhere near me and I have to manually enter my city to get it to find the closest one to me (even though I also have it favorited). Then when I get to the payment screen it says that something is wrong with the certificate and it is unsafe. The only thing that works for me is the points/rewards. I’ve tried deleting the app and reinstalling and that does not resolve these issues.