eOption: Trading & Investing 17+

Getting better but still needs improvement.

I’ve been using both the Web app and mobile app for about four years now. Easy enough to use with some exceptions. The most annoying and most serious for me, mainly with the iOS mobile app, is connectivity with their server/network where you can’t enter or exit a trade in timely manner on occasion. Only other request is to make it easier and more intuitive to place and reverse spreads! Would also like an Options Watchlist - not just stock watchlist.
Other than that, it’s ok to use.

Loved paper trading until recent update

Adding on to my last review because I get a fresh screen. I’m using an IPhone 12 by the way, not like my phone is that outdated. I should be able to get a fresh screen, so consider this another issue.

I wanted to also report that the stock search appears to not be working well. I searched for Jet Blue and the stock did not show in the search results, I have a screenshot if you are interested. I know the ticker exists because I have an open position. Another frustrating thing that I can’t see an updated quote from my position screen.

I would love it you just went back about 3 months when everything was working great!

Having trouble closing orders. It used to work great, I just clicked on the open position, selected Close, the app prepared the close trade and all I had to do was modify. Now, I select close and it no longer launches the prepped order screen, it gives me an error saying the limit quant is not filled in. Do then I have to query for a quote, select Trade and manually put in the info. Definitely lost some user friendliness with added steps and feels backwards. Additionally, used to be able to buy and sell, now must sell short and buy to cover, with that change I lost 10 minutes frustrated over why my buy order on my short wouldn’t work… until realized the buy to cover and order went through. I liked it when the app was simple and intuitive. Updates are making it more complicated.

Developer Response ,

Hi christyzr1,
We are sorry you are having some problem with a recent updates to the eOption mobile trading app. We are working to make the app as user friendly as possible and appreciate all of your feedback and suggestions. If you continue to experience these issues, please contact our Customer Service at support@eoption.com.

Almost there

The app works well and appears to be improving. I use it a few times every week & experience very little frustration. I actually like the app better than the web interface in several ways. A couple of small quirks keep it from a 5 star rating (how to change # of options to trade in a vertical?) but I suspect these will eventually be resolved. One of my most used apps.

Developer Response ,

Thanks for the feedback Gonnzo. We make frequent updates to the app and will address your request. Will trade that for 5 stars ;-)