eCapital Mobile App 4+

Worst Factoring

This company by far is the worst factoring out there. You could submit all documents, time stamped, signed, clear, scanned to perfection and not get funded. Their communication skills are the lowest I’ve seen, you submit a load, expect to be funded, wait all day only to be disappointed with $0 in your cash account. The following day, army around 05:00 am, you’ll receive a generic email stating a bogus reason for the Held or denial of the purchase. Instead of your account manager reaching out to you, try to seek your assistance in clearing things out with a certain brokers, they just pretend you don’t exist, never email back, never call back.
Biggest joke is the new feature “Rush Pay”. It never disappoints, an hour pay becomes a 21 days of waiting.
99% of brokers are offering quick pay, at a lowest rate, ecapital or any other factoring company are becoming increasingly irrelevant.
Keep away!

Buyer beware!

This company is a complete scam they lie to you to sign you up making promises that are the complete opposite of what they say. They claim they have the least fees and come to find out they have many hidden. Bailey Ensor was our sin on guy was real responsive before he tricked us to signup and after signup called emailed him and haven’t heard from him since. They said we could cancel with no penalties before we fund our first load and when that time came to cancel they finally pushed through a load we were having trouble funding so they could lock us in. Now we’re stuck for a year unless we want to pay a percentage fee of a number they make up and then on top of that they have a paperwork fee just to release us after the year. They are hands down one of theee worst companies I’ve ever dealt with.

Developer Response ,

We are so sorry you experienced issues. A member of management has been notified.

Updates

You guys been doing terrible with this app! As a daily user who also happens to work on SDLC I can easily tell there are lots of issues with menu functions and the app overall. Many times when I want to cash my balances it shows 0.00 when I can actually see the already factored loads being purchased with receipts on email. We just want this work and also stop doing fixes on a week day when everyone is expected to be using this piece

Developer Response ,

Hello - thanks for leaving us this review. We are sorry you have experienced issues. Our development team has been notified. If your problems persist please contact your account manager for further assistance. Thanks!