EBSCO Mobile 4+

Downloaded but…

I downloaded this app because my work place’s library webpage kept directing at this App.

First hiccup was not being able to login using my work credentials. SSO is entered, two step verification is completed only to hear unable to login.

Then I tried open search, and seems like lot of resources in their database. I couldn’t find a way to do advanced search beyond what material I’m looking for, such as ISBN, DOI, keyword, exact match etc. if it had those, I might have kept the app for other books, even though the one I was looking for was not available.

Developer Response ,

Thank you for your feedback. We are sorry to hear about your challenge to sign in. Would you please contact us via mobileappsupport@ebsco.com with info about the library/institution name you want to authenticate to? With this info we should be able to assist you.

A Solution to My Browser Problem, Dashed.

I downloaded this application the hopes that I’d be able to work around a “404 not found” page error on an iPhone Safari browser every-time I try to sign it the website; I don’t really have time to troubleshoot and test it on Chrome, my less preferred browser, because I’m on a deadline. The whole reason I wanted to download the book onto my Files is that the page will lose connectivity after what feels to be about 3 minutes of inactivity. And the only reason I used Ebsco in the first place is the other library app produced low-res images of the reading.
The saving grace is that they have 24 / 7 tech support, and after a whopping 25 minute phone call while I was in the ER with my partner, and some email correspondence, I was able to not hack together a proper solution because their search function doesn’t find full texts of books but fragments and abstracts to peer-reviewed journal articles. It has been a terribly frustrating couple of days, and I’m a technologist(!) so I can only imagine how my fellow students are fairing. Delete.

Very Useful App for College Students

This app is very useful and user friendly app for college students. I was able to use it for most of my senior capstone paper with ease! I believe it made my research a lot easier by being able to read articles from my phone and also by being able to email myself articles to read later from my laptop. I would recommend this app to anyone doing lengthy or shorter research projects due to the easy to use search engine!

Developer Response ,

Thank you for your feedback. We are happy to hear you found the EBSCO Mobile app helpful for your senior capstone paper and that it made your research process easier. It is also great to hear that you recommend this app to fellow students! We improve the app on a regular basis. If you ever have any ideas for improvements please don't hesitate contacting us via:
mobileappsupport@ebsco.com.