DeskDay 4+
Deskday
Designed for iPad
-
- Free
Screenshots
Description
Why be chained to your desk when you can solve tickets from anywhere? With the DeskDay Mobile Service Desk App, MSPs can kiss their desks goodbye and tackle even the simplest issues on the go. Need to meet your First Response SLA while grabbing a coffee? No problem! Our Service Desk app is your ultimate companion, ensuring you're always in the loop, fast, and efficient, no matter where you are.
Top Features:
Instant Notifications: Get real-time alerts for new tickets and message updates, keeping you informed at all times.
Manage and Resolve Tickets Anywhere: Effortlessly handle support requests from your mobile device, empowering you to work flexibly.
Chat with End-Users: Communicate directly with users through the app, providing quick and effective support on the fly.
Create, Edit, and Assign Tickets in Seconds: Streamline your workflow with rapid ticket management capabilities.
Keep Tabs on SLAs: Monitor your SLAs and log time entries effortlessly, ensuring you meet your commitments.
Access Full Ticket Details Anytime: Review comprehensive ticket information wherever you are, making informed decisions with ease.
Experience the freedom of mobile support with DeskDay, and transform how you manage your service desk.
What’s New
Version 1.0.4
This update includes performance optimizations to enhance the efficiency of ticket management. We've also addressed various bugs to improve the overall stability and user experience.
Ratings and Reviews
App Privacy
The developer, Deskday, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- DESKDAY, Inc
- Size
- 58.3 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.1 or later.
- iPad
- Requires iPadOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- ©2024 DeskDay Inc
- Price
- Free