Dashcam Viewer 4+

Judge a device by its App rating

*UPDATED* Pretty sad company that takes 3 months to respond then just cuts and pastes their reply to other reviews when not applicable to the review... If their App only rates less than two stars, what does this tell you about this company? They’re one of the most expensive dash cam makers yet their ability to keep up with technology is lacking and almost absent. Their App only works on iOS 13 if you enable location services to be on all the time, even when not using the app which poses privacy issues. The ability to connect to the device using the App through their dash cam WiFi on iPhone involved enabling location to ‘Always’ after the recent iOS update. Are you unable to offer a fix that doesn't track my location 24/7? Do your research on Thinkware’s devices before you make a big purchase during the holidays or you or the recipient may be disappointed.

Developer Response ,

Hello There, Please note that the Location Permission can be set to "While using the app" and you will have no issue connecting. This does not require the permission to be on at all times. Due to iOS 13, we cannot determine the SSID of your smartphone to connect to the Dash Cam Viewer App if the location permission is disabled. We understand that this is for privacy reasons, as the Wi-Fi SSID can be used to obtain location. Our Thinkware Dash Cam Viewer app doesn't have any other purpose to use location rather than determining WIFI SSID. We would be happy to explain this to you further and resolve any other question or concerns that you may have; support@thinkware.com or 1-844-865-9273.

I really don’t understand, why!

I am a software developer and literally appalled at so many negative reviews. I purchased this dash cam more than a year ago but never opened the packaging. I did not even bother checking if the item is undamaged and consistent with what was marketed. Due to the pandemic, out of boredom, I had it installed in my new Porsche. This dash cam works flawlessly. I have installed the Dash Cam Viewer on my PC, smartphone and will be doing it on my Mac as well. The app works amazing in both the platforms (Mac has yet to be tried).
The video quality is great. The dash cam comes with ton loads of features. Lane departure, front collision, gps (which precisely tracks your vehicle location in real time), speed, etc. Its motion detection is amazing. I parked it in the parking lot of grocery store and turned this feature on. It worked great.

I do want to suggest the users to update the firmware as I did. Firmware was successfully updated.

I just want THINKWARE to know that they should be proud of F770 and continue to provide technical support for this product, if needed (such as: firmware updates, Dash Cam app updates).

I would HIGHLY recommend this dash cam.

Please feel free to reach out if I can be of any assistance.

Thank you THINKWARE!

The Dashcam is great. This app, not so much.

I’ve had the Thinkware Dashcam F750 model, front and rear camera for just over 10 years, it’s a great camera and never had issues with it. This app however has always been buggy. Constant hard time connecting the dashcam to my phone via Wifi. It would eventually connect after 3-5 minutes of fiddling with it.

The past few months however this just refuses to connect anymore, even when my iPhone does connect to Thinkware on Wifi, the app simply prompts I “am not connected to Wi-Fi.” It is a 10+ year old app that hasn’t been updated in a long time. I’m not sure if anyone’s looking over this app to make bug fixes anymore? If I need videos now, I just have to remove the memory card and download them to my computer.