Daily Astrology Horoscope 4+

Pretty much spot on however…

While it is pretty accurate with my daily horoscope, it has a tendency to switch from premium user to a standard account on its own. I signed up for one month just to see if it was accurate enough with plans to do a yearly subscription later if it was. I was reverted to a standard user. I emailed support and was told to provide a receipt for my paid subscription. In their defense, I used my other email to contact them and not my apple email. They were very quick to respond. I then noticed the restore purchases button which easily restored my account to premium. Things I do like about the app are the courses that you can take, I have learned a lot. The app provides daily, weekly, monthly and yearly horoscopes. It does a natal chart and biorhythms as well. Plus Chinese, Mayan, Druid and other horoscopes. A lot of bang for your buck. I must say my daily horoscope has pretty much been spot on for the most part. I have been able to do the palm scan, tarot readings and more with the paid subscription. The reason for a one star ding? Getting reverted to a standard subscription spontaneously. In my opinion that shouldn’t happen.

Developer Response ,

Hi! Astroline Support Team here✨

Thank you for you review. We are sorry to hear about your negative experience with our services. We appreciate you reaching out, please provide us with additional details regarding your experience through support form in the application or via e-mail astroline@appdesk.zendesk.com, so that we can make sure these issues do not happen again. We take all reviews seriously and continuously working on our app.

We would love to hear back from you!

All the options

I love this app because even without a premium the app offers so much information and so many categories of information although the free trial is only 3 days it’s totally worth the experience and I can almost guarantee you will purchase the full access the price is such a great deal for all of the content this app offers I have 5 horoscope apps this is the one I go to first they deserve the little contribution they are asking for, they offer an abundance for free, paying to support app the creators deserve it and the fact they allow a lot of information for free tells me they care about the user experience and that the users are more important then how much they can scam off someone like other apps.

SCAM BIG TIME VERY UNHAPPY

I have never left a one star review and very rarely leave reviews but I really have to speak on this. PLEASE DO NOT DOWNLOAD. I am unsure of how they have a 4.2 rating I don’t think some of those reviews are real. DO NOT FALL FOR IT DO NOT DOWNLOAD IT!!! I had cancelled my subscription through the app and on my setting in my App Store and on my phone. However I guess you have to follow up and still email them or find an email from them to confirm it. That’s frankly so wrong. I should not have to press cancel and confirm it more than once let alone have to go through a whole separate system than just cancelling in the app. When emailing customer service about this I was denied a refund even though I showed I had an email saying I cancelled it prior to the trial ending. Instead of understand they sent me pictures say look you didn’t follow our policy which all it states is you can cancel at any time which I did. It’s such a waste of money and the scam you for more. It’s a shock they are allowed to get away with this and I’ll be sure to let everyone I know how much of a money making scam this is. If your goal is to help people and get them in touch with astrology then you shouldn’t be this must of a joke. PLEASE DO NOT DOWNLOAD.

Developer Response ,

Hi!

We're sorry to hear about your experience! It's a pity that you have a desire to return the money.

This means that we have something to work on in the product. We carefully consider each refund request and are guided by the policy.

Please write to our service referring to your feedback for a faster response, we will be happy to help youthrough support form or via e-mail astroline@support-team.app.