Cvent Events 4+

Wow! What an event with so many people from so many different places. I’ve met so many people so far and have had a great experience. It’s only the first day, but so far, it has been great to meet so many people and connect with them.

This app is… okay. It’s better than nothing for a conference-type event. It has a lot of info gathered in one place, which is great. But the Schedule screen, which to me is one of the most important parts, is useless because you cannot see all of your events for a certain timeframe in one screen.
Swiping on “My schedule” switches to “All Sessions”. Swiping on the Day bar goes to different days. But swiping left on the actual schedule block does NOT show you the rest of your schedule. That should scroll to show the rest of your events in that time.
For example, at my conference Cvent shows basically my entire schedule as “Registration” because that is technically an ongoing event for everybody. I cannot see my actual seminars because Registration takes up the whole schedule screen and I can’t swipe left.
I hope this adequately describes the UI problem that I think could be easily fixed.

I was able to register for an event and filled my schedule on my phone. Have a few overlaps and wanted to wait to look at my schedule on my ipad where i figured i'd be able to see things better.

Turns out that even though I'm registered for a bunch of sessions they don't show up in my schedule on the ipad. I was initially worried i'd not been registered, but when i go to a session i was registered for, even though it offers me a Register button I'm told i'm already registered when I click it. So I didn't lose my sessions, I just can't see them on the ipad. Disappointing, but that's maybe a 3/5 star review.

What's **particularly** galling, though, is that there's no way to report an issue or get help. Nothing in the app - not even a help link to help on the web. There's a "Powered by" link that takes you to the Cvent website where any attempts to find help are met with "we're not your organizer. Hope you enjoy your event." Not even a link to the help article about how to contact your organizer. On top of which this is **clearly** not an issue our organizer can help with - it's a problem with your app. The last thing our organizer needs is to have to be the go-between for a bunch of help requests.

If you can't offer your mobile users direct support that's a bozo move and you have no business offering a mobile app. I'll be suggesting we find someone else to handle this for our next event.