Cubigo Community 4+

Our community is more tech savvy than the developers give us credit. If Cubigo was more developed, I feel we’d use it more. We need:
1. A competent reservations thread. The dining room is static, the guests are static, so this should not be that difficult. We should be able to plug ourselves into a table, and other residents should be able to plug THEMSELVES into same table. The bother of daily phone calls to the dining room and coordinating with other residents is torture.
2. An alert on the screen icon to let us know if we have messages. Because the service is so cumbersome, residents do not check regularly.
3. Encourage staff to utilize Cubigo for event sign ups, community alerts, safety reminders, etc. Sometimes, staff is more hesitant to change than residents. In our community, we have volunteers who come 2x month. We might train these college students to help us (staff and residents) take advantage of (what might eventually be) a great Cubigo experience.

Thank you for your feedback! We certainly didn’t mean to underestimate your community, striking a good balance of features and ease-of-use can be quite tricky.
1. We’ve passed this along to our Product team - they’ll look into these improvements for the service. Hopefully we can avoid all those phone calls in the future!
2. The app should display a badge on its icon on the homescreen when there are unread messages. Perhaps this has been disabled in iOS settings?
3. Cubigo definitely works best if everyone works together. Our communication via app review is very limited unfortunately. Could you get in contact via email at customersupport@cubigo.com? Our implementation team would love to know which community you’re in and how Cubigo usage can be improved within. We can also look further into that missing icon badge.
We hope you have a wonderful day!

Buerre blanc with fish entrees.
Please may I request that polenta (or cheese polenta) be served occasionally?
Also steamed plain spinach. Or creamed spinach.
Thank you, MLGRIFFIN

Thank you for your feedback.
Unfortunately, here at Cubigo we only provide the app platform for your community. We have no control over the menu, cooking or other activities within your community. We suggest talking with a staff member near you.
Should you have any questions or other feedback about our apps, feel free to contact us via email at customersupport@cubigo.com

The Cubigo system has been incorporated at my mother’s senior living community. While some individuals are quite tech-savvy, most are not digital natives. Looking at this app from that perspective and as someone who has worked in the field of disabilities for years, this system is not user-friendly. There are way too many steps required to access information which taxes memory and results in a lot of confusion. I would not advise its implementation in this type of setting.

Thank you for your feedback. Accessibility is very important to us, we would love to know more about areas where you find the user experience to be lacking. If you could send an email to customersupport@cubigo.com, our team would love to discuss this further.