CTrail eTix 4+
CTrail Mobile Ticket App
CTrail Connecticut Department of Transportation
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Traveling on CTrail just got easier! No more waiting in line to purchase a paper ticket, swiping your credit card, or carrying around cash.
Connecticut DOT’s CTrail eTix app allows Hartford Line and Shore Line East customers to buy mobile rail tickets using their smartphone. Daily parking at Wallingford and Berlin stations is also available for purchase using CTrail eTix.
With CTrail eTix, One-Way, Weekly, Monthly, and Ten-Trip mobile tickets are available for purchase. For customers that also use CTtransit, a CTtransit Monthly (Local) Bus add-on is available for purchase with your monthly rail ticket.
Pay on the go, and use your mobile tickets immediately or save them for later. Keeping track of expenses is easy with CTrail eTix receipts provided via e-mail.
Get started right away by downloading CTrail eTix and creating your account.
What’s New
Version 2.1
UI changes for Service Alert/Twitter buttons
Ratings and Reviews
Preposterous
If you need a train ticket quickly, just use the website, but if you could also use a good laugh, use this app. It reverts modern iPhone keyboards to the iPhone 5 keyboard, and the screen size to the size of the iPhone 5. In an attempt to keep up with post-2012 trends (nice!), the app gives an option to pay with Apple Pay, but it doesn’t seem to work. To be fair, once I stopped laughing, dried my tears, and manually punched in my card number, the app allowed me to buy a ticket. This app’s UI is preposterously archaic, and I can’t see why anyone would choose to use this over the website. 2 out of 5 stars for the laughs and the ab workout I got from laughing so hard
What on Earth?!
Can Connecticut and HNS please work to accomplish a solution that doesn't result in an app that feels like someone was inconvenienced and enslaved to write? The person responsible for ensuring customer complaints are heard and addressed is absolutely not doing their job. Look at these ratings!!! I laughed out loud when I saw that the app requires camera access to verify that the ticket isn't bootleg. The entire app looks bootleg to begin with! I agree with another reviewer who said they don't want to put their payment info into this app. Something tells me those pages aren't always loading over HTTPS, but there's no visual indicator, even though nearly every screen on this app loads through a web browser. Someone here at this agency wanted to make sure that only one platform (Twitter) ever only became prevalent in conveying information, that's why there's so many properly-laid Twitter birds all over the app, but the rest of it looks like someone delegated the responsibility of creating a usable app to their child so that child will have something in their portfolio by the time they're out of school. Connecticut's taxpayers should not be delivered such low quality applications.
Gave it up twice
First time I used this app I was stymied by the inability to find schedules and then buy tickets. I mentioned my difficulties to a CT shoreline east window clerk in New Haven and she hadn’t even noticed the lack of schedules on the app. In fact she’d never used it.
I guess as a first move, all CT Shoreline East workers should be asked to work with this app. That way they’d be familiar enough to report the glitches with a great deal of familiarity with what it might be missing or not doing. They’d know what the issues are from an INSIDERS’s perspective. And the CT transport authority ought to listen to them - and us - and do something about it.
I agree with another critic that it’s crazy to have such a low-grade app (likely paid for with tax dollars) that a) is basically useless and b) doesn’t coordinate with either Amtrak or Metro North apps.
We really ought to be embarrassed by the below-the-basement quality here. Sometimes I think that, sadly, this is exactly the problem with Connecticut government and the CT department of transportation - we can’t even build (or supervise a hired developer to develop) an app that works, or fix it. These criticisms in your reviews lead back in years and even now the complaints are the same. WHO IS IN CHARGE? WHO ANSWERS TO OUR QUERIES AND CONCERNS? ANYONE?
Giving it one star but really it doesn’t deserve the one I gave it. Make that ZERO.
App Privacy
The developer, CTrail Connecticut Department of Transportation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- CTrail Connecticut Department of Transportation
- Size
- 46.7 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 10.3.3 or later.
- iPod touch
- Requires iOS 10.3.3 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © CTrail Connecticut Department of Transportation
- Price
- Free