Cove Connect 4+

Recently bought a house and my homie is building his own house. We determined the best DIY home security was Cove based on the remote control and touch screen panel capability. After using Cove for 3 or 4 weeks and ironing out a few kinks, I don't have any complaints to be honest. I almost gave up, but with a little patience everything was able to be configured and streamlined. I have not ordered video cameras yet and I [do not] expect that to work with the panel when I do-- I don't think the capability is even there at this time. I'll be connecting those to my Alexa Echos 😊 Each company has their plusses/minuses, but I decided Cove was right for me. Customer service so far has been very helpful contrary to some of the reviews I've seen. This is a genuine customer review 👌🏽💯

This system is absolutely awful. If I could give this company or app zero stars I would. My cameras have connection issues constantly and on top of that the recording software is atrocious at best. If you set the cameras to catch every motion they still won’t record 90% of the people walking by. It should be able to see every time I walk out my door and instead will show a 5 second clip (even though it’s set to record 30 seconds) after we’ve left the driveway already. Customer service is worthless, they can never seem to do anything other than recommend a reboot or help reset your password. Cove knows they’re selling an absolute dumpster fire of a product and continues to push it and tell everyone to deal with it. My cameras haven’t been connecting and now when I need a recording of something that happened I still have zero access to the cameras. Called support and after sitting on hold for over an hour I opted for a call back from their support team which never came. Absolute waste of money and time with this system. I wouldn’t recommend Cove to anyone on the planet. Go to another company.

I'm thoroughly impressed with the app's design and layout. I love how quickly I can arm the security system quickly from the app. I also love that I can quickly see my cameras as I open the app. I like using the Groups which allows you to create custom views of different things in a single view. I do like the trigger feature too, where I can create actions like turning on my lights and lock the door at sunset. By thinking through these triggers it practically automates the security for me. I find the app to be exceptionally well-crafted and user-friendly. Great app!