COSMO: Mission Control 4+

First off, the watch is ok… that’s why the 2 stars. If you have decent T-mobile coverage in your area it can make and receive calls from the 10 contacts you choose for your child. Note: only “Guardians” can text and have to do it from within this app. My gripe is with this app. The “Safe Zones”, which is the main reason I got the watch, don’t alert you soon enough if your kid leaves a zone. I get an alert 15 minutes after my kid leaves a zone… 10 minutes if I’m lucky. That would not be cool if it were an actual emergency and he was taken. I was hoping an update would fix but it doesn’t appear to be happening. The app doesn’t always work either and the live tracking isn’t that great. I’m very glad I didn’t prepay for a year, or worse 2 years, of cell coverage. I suggest going the month to month route if you really must try it but if I were you, I’d look elsewhere. I plan on investing a little more money and getting my kid the low-end Apple Watch with cellular coverage.

The app for sure needs some updates. I came to the App Store to see if I missed an update and that’s why my experience hasn’t been great. My son went across the street to the park, when I went to text him, his location showed a mile the opposite direction (outside of his safe zone). I also get notifications that he is outside of his safe zone when he’s in his room. If he sends me pictures, they don’t usually load (the camera was the main reason I chose cosmo over other similar products). Opening the app to text is downright painful; it takes a minute or so to let me tap into his contact. In a techy world, and usually in the case of needing to communicate with your child, a minute isn’t really acceptable. Hope they fix these bugs.

We were excited to get this watch for our 10 year old son so that he could call & text us, and we could see his location. However, calling only works occasionally even when fully connected with internet and texting is challenging as there is no alert. If we need to communicate with each other, we cannot count on the watch. We pay the monthly fee for service, but we don’t get serviced well. We will look for another alternative.