Commute Tracker by RideAmigos 4+

Seems okay, but missing multimodal completely

My work had me install this to track some of my commute and earn rewards. I not using the automatic commute detection, but the manual one only allows a single trip type. My commutes tend to be bike then bus, so this feels like a big hole.

Nice interface, shockingly poor location tracking

I use this Pogo app to track my bike commutes to work as part of an employer-sponsored program. The interface is simple, visually appealing, and fairly straight forward to use. My beef with the app is how tremendously awful the location tracking is. I tell it to expect me to commute at X time from home to work (addresses provided) and it is supposed to detect when I have done commutes and how.

As I commute by ebike i can understand when the app sometimes guesses wrong that I went by car or by motorcycle instead of bike. I don’t understand when it sometimes thinks I did a combo or running/walking. Even more mysterious is when some days it thinks my commute is 8 miles and other days it thinks it is 17, when in fact it is around 11. My Nike running app can track my run to the 0.1km and this app is off by several miles?

Developer Response ,

Thanks for sharing your feedback about our app, we really appreciate hearing from our users even when your experience hasn't been as stellar as strive for.

Commute Tracker works differently than other activity-tracking apps because it runs in the background all the time, not just when you start or stop an activity. Because of this we're always trying to find the perfect balance between location accuracy and battery life. Our primary goal is always detecting when a trip takes place, followed by predicting distance and mode taken. It sounds like in your case those algorithms resulted in sub-par distance and mode consistency, which we recognize can be really frustrating.

We're constantly working to improve our tracking algorithms, and we're getting ready to start testing the next generation of that feature. Please reach out to us at help@rideamigos.com and we would be happy to help troubleshoot your issues and see if there are any ways we might be able to improve your experience.

Happy Commuting!

Easy and automatic!

Since the update of the app, everything has been running super smoothly. I love that everything is automatic as I can easily forget about some of the smaller trips I take. Trip tracking is amazing and efficient!