ColorSnap® Visualizer for iPad 4+

This is a great idea but it needs some work

This app is a great idea and it really has helped me to visualize how the colors will look in my rooms. The app itself has some problems which could surely be updated. I haven’t figured out how to delete pages in My Ideas. Somehow instead of saving the room it saves the palette at the bottom of the page sometimes so I have all these pictures of palettes mixed in with my rooms. I can’t take a room that is already saved and edit it, I have to start over. Using your finger to paint is not very precise. I would buy an Apple Pencil to use but I could not find if it can be used with this program anywhere. Fairly often the program gets “stuck” and I have to turn it off and back on. So, this app is useful but also very user unfriendly and frustrating to use. It is very possible that some of this is user error since I have only been using it here and there for a week, but even so, it should be much easier to use.

Just use the web browser experience; the app isn't worth the frustration

I previously used the desktop site for planning the color updates we wanted to make to our living room. It was a little tedious on a laptop, much like trying to map out a route on a web browser to gauge distance walked. I was excited to learn there's an iPad app, especially since I just got an apple pencil as a gift. I was convinced it would make it easier to draw out the sections to color.

unfortunately that is not the case. I'm using the app on a new iPad air (4th gen) and it's super buggy to the point of being unusable. Sure the pencil helps make drawing th areas easier, but the app just selects and fills in whatever it thinks was your focus. It's super unintuitive to figure out how to select a previously drawn section without filling it with the wrong color. I need to draw selections because my condo used to be a rental and every wall/ceiling is the exact same color, so the AI for knowing the different surfaces just can't work well, given that there is no native distinction in the pixels.

Since the pencil was so much easier to use, I thought I'd try the desktop site on my mobile browser. But alas, their sniffing outmy device type and the mobile site experience is not available. They force you to use this barely functional app when using the iPad. I wish there was a way to bypass, but I can't find one. bummer.

Developer Response ,

Great feedback smash, this is very helpful. I know it's not solving the issues you're seeing right now but will help us going forward. Thanks!

Unable to upload room photos easily

I was disappointed in this app when trying to use it. I’ve been a fan of the Sherwin-Williams paints and colors for many years but I didn’t find this app helpful in trying to make color selections. The app is fairly glitchy even after installing updates. I was unable to take a photo of my room directly from the app. I then attempted to take several pictures of the room with my iPad camera and upload them into the app via the “paint a room” feature. This didn’t work well either because after selecting my photos I wasn’t able to close the selection window and upload the photos without closing the app and reopening it. After several tries I was able to upload a photo but found that the colors selected were not true to life. The colors selected were substantially lighter than the full sheet color samples we’d gotten from SW directly. In all, I found the app frustrating to use and was disappointed in the results. I’ll probably just go back to getting small samples of paint based on the color sheets and go from there. Was hoping this would be a timesaver but didn’t find it to be helpful in that way.