Clarus OnCall 4+
Clarus Care, LLC
Designed for iPad
-
- Free
Screenshots
Description
The Clarus OnCall App helps your practice manage after-hours calls, without the need for a traditional call center. Clarus OnCall’s technology provides better communication, better privacy, better documentation, and better workflow – all at a better price. Our goal is to let your providers focus on what matters most, caring for patients.
With Clarus, providers can control how, when and where they are notified of a new patient call and have options on how to respond to their patient’s need.
Notification Options
- Push Notification
- E-mail
- SMS (text message)
- Phone Call
Response Options
- Call Back (from a Clarus number to protect your privacy)
- Recorded Voice Note
- Typed Text Message
Clarus OnCall can take inbound patient phone calls to your office and translate them into summarized asynchronous messages that are delivered securely to the appropriate provider's smart device or phone. Clarus gives clinicians control of patient communications via phone, app, and web, ensuring the highest quality of care for your patients.
Clarus OnCall requires a subscription. Please contact info@claruscare.com for more information.
What’s New
Version 4.10.2
- Providers can now forward both urgent and non-urgent calls.
- The logged-in user’s name now displays on the settings page.
- Increased reliability of the application from failing to start.
- My Calendar now loads all events after the app relaunch.
- Group Calendar partners can be selected from a drop-down list.
- Activity History includes additional history details.
- Minor bug fixes
Ratings and Reviews
So much better than an answering service
Once we learned how to use the application which was only a matter of a few calls we have found this to be vastly superior to a human answering service. The patient leaves a short message and usually we choose the option which calls them straight back but there’s also the option to text the patient or call the patient later. And it does not reveal my cell phone number. There is also an excellent archive and all calls a date and time stamped and we have a record of when we responded.
Developer Response ,
Thank you for taking time to share your feedback. We're pleased to hear of your positive experience with Clarus and would love to connect with you to gain additional insight of how we can continue to serve you in a positive way. Reaching out to support@claruscare.com will allow you to directly connect with our team and share additional thoughts with us!
Impressed
I never would have thought that an automated system could handle the complex way my practice takes call, but Clarus proved me wrong! The ability to respond to patients quickly and efficiently through various forms of communication while protecting our personal phone numbers has been great for my practice. We have also been able to utilize midlevels more by routing calls to them and then they escalate to a physician easily if needed. Not to mention, the team at Clarus is quick and responsive to any changes we might need to make.
Developer Response ,
Thank you for sharing your experience using the Clarus platform! We've added features and additional mobility to set up the most complex practices yet. Clarus is proud to represent groups of all sizes and we feel fortunate that yours is one of those!
The Clarus Team
Highly Recommend for After-hours and Daytime
After using the after hours app and seeing continuous improvements my office added the Clarus call management software during office hours. It has dramatically improved the efficiency with which our staff handle patient calls and they love it. Our administrator can easily monitor call volume and task completion in real time and there have been no patient complaints to date.
App Privacy
The developer, Clarus Care, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Clarus Care, LLC
- Size
- 39.9 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 14.3 or later.
- iPad
- Requires iPadOS 14.3 or later.
- iPod touch
- Requires iOS 14.3 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- ©2013-2022 Clarus Care, Inc.
- Price
- Free