CitusHealth 12+
Citus Health
-
- Free
Screenshots
Description
CitusHealth is the first mobile solution designed to save time and money while modernizing the home infusion industry. Through this mobile application, patients can directly communicate with clinicians and get answers instantaneously through their mobile devices.
CitusHealth, a home infusion support solution, increases patient satisfaction while reducing provider costs. CitusHealth aims to provide superior remote patient support by incorporating instant communication capabilities with clinicians and providing expert instructions and advice seeking facilities with reduced waiting time and anxiety to the patients.
CitusHealth is ideal for…
1. Patients - CitusHealth equips patients with the guidance and instruction they need to troubleshoot any infusion concern.
• Patients can be confident that an answer is just a login away.
• Patients need not worry that they will never be able to perform processes, related to operating infusion equipment, on their own.
• Empowers patients go through the infusion process independently from admission to discharge.
• Provides real time messaging 24/7 with the clinical staff so that patients feel supported and connected all the time.
2. Healthcare Providers - CitusHealth modernizes the way providers and clinical staff connect with their patients.
• Healthcare providers can submit verbal orders and sign them digitally.
• Nurses can take accurate inventory counts of patients' supplies reducing the chronic waste that costs the industry millions.
• Eliminate hours spent calling patients/physicians and sending/receiving faxes.
• Reduce call center costs.
• Decrease in unscheduled nursing visits.
• Reduction in clinician on-call hours.
• Reduce hospital re-admissions.
• Reduction in supply costs.
• Increase in patient satisfaction
What’s New
Version 5.72
- Restoring Persistent Search Criteria
- Viewing Site-Specific Forms
- Filtering Messages by types in the Active Messages List
- Identifying Patients Associated with an Alternate Contact
- Sending Valid Alternate Contact Invitations
- Bug fixes and performance improvements
Ratings and Reviews
Does not default or give option to save username
Every time I log in I have to type in my username. Give us an option to save our username. It is installed on my personal phone.
Pointless
This app is completely pointless. First, you can’t leave after-hour messages. If I can only send messages during business hours, why wouldn’t I just CALL someone in the office? Even that aspect is horrible. I did try to use the chat feature once (during business hours, of course)… it didn’t even work! I started chatting with someone, they said it wasn’t the right person, and then nothing more. It said something like “x-amount of people” had seen my message… but not ONE REPLY. I ended up having to call in anyway!
Second: the “form” to order the feeding supplies… who the heck thought up THOSE pre-populated supplies? I get several that aren’t listed. So I have to go to the very last one, and try to type everything in one spot. It’s just DUMB.
SUGGESTION!! —> Either personalize the “forms”; tailor them to the individuals account/needs, or just let us type in the supply! It’s really not that hard.
Another SUGGESTION!! —> allow after-hours/non-urgent messages! You people are only making it harder on yourselves (and you sure don’t care about the convenience of your customers)… if I could choose the department I need to message, leave a message, and get a reply the next business day… PERFECT. Think about that for a minute… messages already organized and waiting for your staff! (You know, the NORMAL, LOGICAL way most successful businesses do things)
If you can’t fix it… just do away with the app. It’s awful.
Mediocre at best
Why have the capability of an asynchronous line of communication if you can only use it during business hours? If I try to send them a message after 4PM or on a weekend it won’t let me and tells me to call 911 if it’s an emergency. And since they have this message system, they force you to use it instead of talking in the phone. A two minute call turned into 2 weeks of messaging because they would take 27 hours to respond when I messaged them back in less than 10 minutes. I also have to wait from Friday at 4:01PM until Monday at 8:00AM to tell them I still haven’t received something they said they sent 10 days ago when a simple message now could assure that I don’t forget. Limiting the time I can send a message is an incredibly poor decision.
This app is mediocre at best and feels like it’s being forced in order for someone to feel “high tech” when speaking over the phone works just fine. It’s seemingly fine for sending pictures of insurance cards or for them to send me documents to sign but someone invented email for that purpose decades ago and that can be used 24/7.
App Privacy
The developer, Citus Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Citus Health, Inc.
- Size
- 82 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- Citushealth.com ©2020
- Price
- Free