CIBC Mobile Banking 4+

Everyday banking on the go

CIBC

    • 3.7 • 278 Ratings
    • Free

Description

FIND IMPORTANT DISCLOSURES BELOW

The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2021 study from J.D. Power. We’re always striving to make our app do more for you.

FEATURES

• Securely access your accounts with your fingerprint, face ID or password.
• Apply for bank accounts or credit cards and view your application status in real time.
• Get a snapshot of all your accounts in the same place, anytime.
• Use Apple Pay/Google Pay or Samsung Pay at payment terminals.
• Set up instant, post-dated or recurring payments.
• Deposit cheques in a flash - all you need is to take a picture with your phone.
• Send and receive money instantly with Interac e-Transfer.
• Quickly search for branches, banking hours, bank machines and mortgage advisors near you.
• Receive your free Equifax credit score directly in the app, without affecting your score.
• Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.
• Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf.

LANGUAGES

Supports English and French

PRIVACY

Your privacy and security comes first. Learn more about how CIBC is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html.

LEGAL

By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (ii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below.

CONTACT

For your banking questions, please visit: https://www.cibc.com/en/contact-us.html.

Telephone Banking: 1-800-465-2422

Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7

Website: http://www.cibc.com

What’s New

Version 10.58.6

We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. Keep your app updated to get the latest tools.

Ratings and Reviews

3.7 out of 5
278 Ratings

278 Ratings

Fsrag ,

Missing an easy feature

I’ll give this app 5 stars once they fix this silly missing feature. In iPhone you can only find the app by searching for “banking” and not “cibc”! This is an eternally missing feature for no reason.

Please fix it.

Thanks

Please be very careful ,

The worst banking app out there

Half my transaction don’t appear on the app. Another 30% of my transactions show up and then disappear with no explanation! And when I call the customer support rep they say they can’t see anything on their end either 🤦🏽‍♂️. Also it takes forever for this stupid app to update transactions, FOREVER! And then when it goes through it ends up under the wrong date. I got something refunded on Tuesday and it’s showing up under Monday in their system (not as a refund as a charged transaction) I suggest keeping all of your receipts till you are 100% positive that the right transaction has gone through, how incompetent do you have to be as a financial institution that you can’t get the dates right and are putting the burden on the customer to ensure your doing your jobs right. Complete and absolute idiots, whoever is in charge (please fire the team or person in charge and spend a little money on bringing a competent person on board) of their app is a complete imbecile. The bank is okay but the app is made by dummies. I don’t like asking for people to be fired but the app team needs to go, the app is a joke

MikeD807 ,

Banks instance on using 3td party interfaces....

Often & most likely lead to some of the biggest scams; some already have been well published in various media and news outlets.
I would never use it, Major issue , pretty sad that the bank won’t even consider taking it off, when I called and asked them to......

Gone are the days when you get what you want (products and or services) from a bank ( and pay the fees for them, now you simply get things thrown at you and ,make it worse, I am than somehow have to manage and be responsible for it’s security and any mis- use.
Sad sad days for any simple consumer!!

App Privacy

The developer, CIBC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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