Chilis 4+

I love this place. I’ve only eaten at the one on Poplar Level Rd in Louisville Ky. And I’ve only dined in at the restaurant itself once. All the other times (which has been at least 100 by now) has all been done thru ordering via the App and picking it up at the Carry Out Counter on either Friday or Saturday nights before I go into work. So I can have it for Lunch/Dinner at work. The ladies that have always taken care of me there have always been sweet and very awesome at their job. They have never messed up my order. They have always given me extra sauce when I asked for extra. And kitchen staff had always had the food read at the time that I asked it to be when I ordered it ok the App. There has been times that I’ve ordered the food 12 hours or more in advanced the morning before I had to go to work as I’m going to bed (I work 3rd shift alone as a dispatcher at the largest Towing & Recovery Company in Louisville Ky every Friday & Saturday night). So I highly recommend the App and the Restaurant. At least the one I go to on Poplar Level Rd in Louisville Ky.
Enjoy!

The app doesn’t have everything on it. Like you’re really missing some good stuff. You’re missing the IBC Root-Beer. But that only has about a few sips in it anyway.
But you really are missing everything chilis has to offer here.
I’m not in the app right now so I’m forgetting what’s missing but I’ll strongly suggest you check your restaurants and update the app with the finished menu. H and the ribs your using doesn’t really have a lot of meat on the bone. So maybe look into another kind of ribs that has more meat ? Your chilis. You gotta be on the ball here or the other restaurant is going to win over the customers. You might want to go easy on your soda prices. $3.19 for one soda is a little high. My Donald’s is winning with there $1.00 drinks. C’mon you gotta match that or be cheaper. Over the price on food as well. Compare yourself to all fast food chains. Win over the customers. Don’t let the Outback steak house win over your sales on steak. Let’s get refurbished here and update everything. Price is key. Don’t worry about staff or other things. It’s the price you gotta keep number one. You gotta sell your food. You gotta want to sell out your entire restaurants in one night. Make it happen. I feel I should be a manager at my chilis location. I have bright ideas. I could really help.

It is absolutely INSANE that there is an automatic 20% tip added to your bill at checkout!! It should ask you how much you would Iike to tip, cause people like me who haven’t paid attention ti each detail when cashing out have been tipping that much without knowing it. And a 20-22% tip is what you would give a waitress who actually serves you! I always tip & believe they should be tipped but they put my food in a bag & they “should” be checking your food, but I no for sure a number of your to-go employees dont check it; all this time I had no idea that a 20% tip was already added to my bill and would tip cash when I picked it up. That means they have been getting double tipped from me for quite some time now, as I just figured this out today. It feels very sneaky, as there is NOTHING that makes it obvious how much your tipping when you check out online/on the app. I am so disappointed in the way this is done to cuisines during this economy. Shameful business practice.