Cat in a Flat: Pet Cat Sitting 4+

A great and reliable service

I’ve been using Cat in a Flat for several years to help our family find cat sitters for our three beloved kitties. We’ve used 5 different sitters over the years and they have ALL been very reliable, trustworthy and most importantly very attentive and loving with our pets. It’s a lot of piece of mind to know your pets are well-looked after while you are away.

Too many fake scammers posing as clients or fussy legit pet owners

I'm one of the best sitters in NYC and this app hasn't brought me any new clients that were legit. One exception was a legit client who cancelled their booking due to cat being too nervous after she moved. For sitters reaching out to staff is pointless since it's someone in the UK who will get back to an email many hours later and won't address detailed questions you have. You're truly on your own.
Over 5 months the only possible work inquiries have been scammers posing as a potential clients stringing me along with weirdly worded questions and shifting requests. The good thing is these are quickly removed but only after wasting my time. Seems there no vetting process to weed scammers out. Makes it unsafe as well.

App co founder women seem nice, with hearts in the right place I assumed but my experience is that the app focus and emphasis is on their getting a cut of bookings and they're hyper sensitive to sitters possibly accepting payment outside the app and fear if they contact a possible client off the app- which has been their request at times since it's faster to text directly.

Until the app weeds out fake accounts, has better sitter contact, and cleans up the interface a little to show true pricing to clients it won't be worth using for good sitters.

Developer Response ,

Thank you for your feedback. We are very sorry to hear you feel this way.

We have developed technology to help identify and remove suspicious users quickly. Users are also encouraged to report suspicious accounts to us.

We would always strongly encourage all sitters to keep their communication within our platform. We have optimized our service over the years with thousands of successful connections to prevent any behavior that breaches our Code of Conduct and Terms & Conditions. We have therefore developed a strict policy that guarantees a secure connection and payment as long as everything remains within our platform.

To clarify, cat owners are shown the fees they will need to pay in their booking.

We are working hard to send more cat sitting jobs your way. Thank you for your support.

Best wishes
Cat in a Flat

Never mind

This app is great I love it but it still needs the 47 other states