Cari: The best food delivered 4+

Cari is so good

I love the app. cari I’ve tried 3-5 stores to find the shop I wanted, and cari had it but I didn’t know, you can even schedule the time you want the order to come and everything it’s a really good app it has no scams and I recommend it

Drivers No English or Arabic

Most drivers cannot understand basic instructions on where to leave the order. Deliveroo wins with driver quality. I suggest testing the drivers with language and delivery skills and not hire them unless they pass. Ask them to place the order in a certain place like elevator and you will see. They will call you and after clear instructions will call you again 5 times because they dont understand. They usually say we are new sorry. Why hire unqualified drivers? Switching to Deliveroo until you fix this problem

Developer Response ,

Thank you for your feedback. We deeply apologize for the inconvenience you have experienced with our service. We understand how frustrating it can be when delivery instructions are not followed properly.

We are actively working to improve our driver training and selection process. Here are some steps we are implementing to address these issues:

Enhanced Training Programs: We are improving our training programs to ensure that all drivers have a strong understanding of delivery protocols and customer instructions.
Language Skills Assessment: We are introducing language skills assessments to ensure that drivers can communicate effectively and understand instructions clearly.
Continuous Improvement: We are implementing regular evaluations and feedback sessions for our drivers to continuously enhance their skills and performance.
Customer Feedback: We value your feedback and encourage all our customers to share their experiences so we can identify areas for improvement.
We appreciate your patience and understanding as we work to resolve these issues. Your satisfaction is our top priority, and we hope to serve you better in the future.

Not relaible

I have placed 3 orders and after i paid, cari called me after about 10-15 minutes to tell me that my order was not available because the store is closed, and another reason was because the “cari machine” was not available at the other store.
This is a waste of time and i am not sure why this happened only when i used my cashback voucher.
I don’t trust them with offers, specially. They used to be reliable. Not anymore. Much better apps out there to use and rely on than cari.

Developer Response ,

Thank you for your patience and understanding. We hope to provide you with a better experience moving forward.We sincerely apologize for the inconvenience and frustration you’ve experienced with your recent orders. We understand how disappointing it is when your orders are canceled after payment, especially when using a cashback voucher.

We value your trust and regret that we have let you down. Please reach out to our customer support team at [Hello@getcari.com] with your order details, and we will make this right for you. Your feedback is crucial in helping us improve our service and regain your trust.