Cardi Health: Heart Health App 4+

The menus are good. They are introducing me to new foods ( tofu, pine nuts) and new ways to prepare foods I have used regularly. I like that they make a shopping list. I plan about 4 days at a time.
I have been on this for 1 week. I have lost 1# of my goal of 10#. Hopefully my cholesterol will drop for my next test in 6 months.

Thank you for sharing your experience! We’re so glad to hear that you’re enjoying the meal plans and discovering new foods and preparation methods. We’re rooting for you as you continue your journey and if you ever need any help along the way, feel free to reach out!

Warning - make sure to mark renewal date in your calendar as this company will not refund it and will not notify you before they charge. Almost every subscription app or service will now notify you of renewal prior to recharging. This is because most reputable companies have faith that their app or service is beneficial to you and you will therefore want to renew. And if not, they wouldn’t want you to be charged for a service you don’t want or like. This is not the case with Cardi Health. After complaining, I did get a good faith offer to refund 1/2 (even though they charge in advance and I hadn’t used the service in months and didn’t plan to use it). Is it on me to remember to cancel prior to renewal? Of course. But they would rather have their $66. I’ll pass.

Thank you for sharing your experience. We’re sorry to hear about the frustration with the renewal process. We do encourage users to familiarize themselves with the billing terms, but we understand the importance of our users' satisfaction and will take your feedback into consideration as we continue to improve our service. Your insights are valuable, and we’ll work to make this aspect of the app clearer and more user-friendly moving forward.

I had asked for a refund because this was accidentally purchased by one of my kids. I asked minutes after I found out about the purchase and they did not respond to me until four days later just to tell me oh we only give you 24 hours and it’s on a case by case situation this is ridiculous. How can you do that to somebody when it was an accident? Yes, I understand. I have kids that playing on my phones, but everybody has had an issue with their kids either purchased something on their phone for this company to say we can give you a refund even though I reached out minutes after it happened, I would not recommend this.

Thank you for sharing your experience with us. We completely understand that accidental purchases happen and we'd like to resolve this issue for you. Please, reach out to us at hello@cardi.health directly and we will assist you further.