BroadSoft UC-One 4+

I use this mostly with good WiFi and it does make and receive calls. Would be excellent if I could pick my Home Screen from the available options. Kinda painful to always open to messages screen, select dial pad from the menu screen, make a call and return to the message screen upon disconnect. Every call shouldn’t need menu plus dial pad taps to initiate. Just leave me where I was or let me pick my Home Screen.
Thanks

I have been using this app since March. 1) It doesn’t ring simultaneously to the desk phone. Typically, incoming calls ring 2x before the app starts ringing. 2) There’s a lag time between when I answer and when the caller can hear me. 3) It’s awkward to transfer calls for two reasons: it’s cumbersome to find the transferee and the caller can still hear everything you do while you are making the transfer. 4) When calls are answered on another device, they continue to ring on the phone app. This is a fairly recent, but extremely intolerable problem. Oftentimes this ends after ~4 unnecessary rings on the app, but (and I kid you not about this!) yesterday it rang a good 5 minutes on the app after a call had been answered and completed on another device. When you are working remotely you can’t tell that this is a “dead” call so it ends up being a distraction and waste of time to deal with it.

When I first installed this on my iPhone XS, it worked fine. I could check messages directly on the app and call people back from the VoIP number. I found it very useful during these work from home times. After a few months, however, it abruptly logged me out.

Since then, I have been unable to use the app. I followed the same instructions as I did initially to re-login. Frustratingly, all I receive is an error message. Compounding my frustration is the inconsistency. The same credentials work just fine on my desktop app. Try as I might, I cannot get it to resume functionality on my iPhone. Very frustrating.