Bread Financial 4+

Finally an app for my Caesars Palace Credit Card

I got myself a Caesars Palace credit card to get the perks and status the card gives you but to my surprise when I got it, I had to go through a website to check all transactions and pay the card. I check all my cards on a regular basis and use my phone to check and it was never possible for that card. Now finally with this app I can do that on the phone. I have stopped using the card because it is such a hassle to log in and see. Good move to offer this app now. I will see if I use the card now. I will change my rating if I encounter any issues but so far I am glad it works.

Developer Response ,

Hi, IT Guy 554. We're sorry to hear your experience wasn't as smooth as we'd like. Please visit http://spr.ly/62507c79NX for our helpful FAQ, or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918) to receive assistance from a member of our team. Thank you, and have a great day. ^BR

Customer Service

I am a new customer. I was told that I put in the wrong payment information but I know I didn’t and customer service went out of there way to give no solutions but more or less threatened me. They made it very clear that the computer was glitched continuously went down. They went so far as to inform me that I must of used my debit card instead of my checking information which made no sense since the routing info was correct but the checking info was so off that I even tried my best and hardest to very calmly explain that I felt that the glitch may have tripped my payment info but they refused to hear any of it and told me my account is frozen until paid off and than I must wait several weeks after that before I am entitled to to use it again. So until than my CREDIT WILL BE DESTROYED BY AMEX TO THERE DESIRE BECAUSE OF THERE COMPUTER GLITCH AND ZERO ASSISTANCE FROM CUSTOMER SERVICE. I had to figure out on my own how to after several days get back into my locked out account finally update the payment info and than pay the account off as quickly as possible. I will keep the account but under the (Freedom Act) I request a complete history print out of my payment info from Aerospace when I opened the account just here back in November 2023. Should you deny this request please let me know immediately. Please let me know as to exactly what day I may use credit card again officially. Thank you very much for any and assistance in this matter.

Scammers

I took a bread split pay loan for $920 and they didn’t send the money to the retailer I was using. I contacted the store and they told me it wasn’t in their system so I contacted bread customer support and they couldn’t help me. So I basically am out of $920. I did everything in my power to find a solution with emails and phone calls with absolutely no help from them. They pretty much told me to figure it out myself. That shouldn’t be up to me to do. I’ve used bread multiple times but this past time has been very infuriating. I was robbed by them and I can’t do anything about it. I went ahead and paid it off all at once to see if it would trigger something in their system and see that they never sent it to academy but it didn’t. Anyways hope everyone sees this and decides not to use them. I hate to be this person but I feel violated in a way knowing I’ll never see my money again and how they took it. If someone higher up can contact me and help me sort this out I’ll delete this review if it has that option. But like I said I’ve done everything in my power to figure it out myself with no help and leaving reviews about my experience is my last resort before I do more research to see how I can take legal action.