Bitrix24 4+

Great compared to others!

I switched to Bitrix24 from Zoho and Hubspot (yes, I used two services for different reasons) about a year ago. The free version gives you so much more than any other CRM. Some of the free tools I had last year are now paid tools but for the price, you still can’t beat it. I give them four stars because I think support should have an 800 number. Something’s can’t be solved via chat. Otherwise, this site is great for starts ups and rather young companies.

I use b24 for everything.

I have tried over a dozen productivity apps, websites, planners, you name it. Probably several dozen, if I’m honest. Bitrix24 does everything I need to organize my life and the myriad of roles I have (wife, mother, employee, boss, contributing member of society, daughter, etc.). This tool has allowed me to create recurring checklists (templates) which I use for routines throughout my day (morning routine, bedtime routine, etc.), as well as specific projects and tasks (college assignments, work projects, planning surprise parties, you name it). Plus I can assign tasks to people in my life (partner, kids, etc.). The monthly subscription is extremely worth it to me, but I also did enjoy the free version. I just wanted to create many dependencies between tasks.

The numerous views for task reporting (Gantt, Kanban, list, planner) really give me options for how I best pull in info. The calendar view is super helpful, and integrating with my gmail calendar saves my bacon all the time.

I only use b24 for task and project mgmt, and to host one website. I barely scratch the surface of its power. This is a hidden gem.

Developer Response ,

Hello! Thank you so much for the feedback. Such a high appreciation of our work inspires our entire team to become even better!

Customer No-Service

Customer service is only available via chat. It takes days to get answers on questions tech support should know.
The MAIN reason for purchase was to integrate with Quickbooks. I read several articles stating that desktop integration was made available in 2017. After purchasing the product and paying $948 for a one year subscription, tech support could not tell me how the integration worked. Short story after many hours of trying on my own-This product does NOT integrate with Quickbooks Enterprise 2021 unless of course you want to pay a Gold Partner upwards of $5000 to figure it out. It ONLY integrates with Quickbooks Cloud. Then to pour salt in the wound of all the wastes time, I was told they would not refund my subscription. I have submitted a dispute with our credit card company. In our 40 years in business I have never had to do anything like this. Terrible customer service. Do NOT purchase to try it out!