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Again, please send me your email. You have asked me twice to email you in both responses, but you still forget to give me your email. How do you expect me to send you email if you don’t give it to me in your response. Please send email. Thank you

Hello I read your response about you asking me to email you, however, you do not give me your email. And will you reply? Because I’ve sent you a few and never got a reply. Just an email stating that you’ve received my email and that you will reply. But never do. Please send me a good email to reply to you. Thank you kindly. Let me start off by saying that this is one of my top 3 games I love to play. The withdrawing process was fast and I love it. However, I withdrew money again today, since about 30 min ago and I still have not received it. I have also sent you 3 emails asking you questions regarding the game and it’s been about 3 weeks now and I still don’t get a reply. What I don’t like about the game is that when I spend a dollar so I can score points for the Trophy Royale tournament, which I’m happy to report that I’ve won them a few times, all the winnings that I won went in my account as bonus money. Why is that? I’m spending my money but what I win because bonus cash and I can’t cash out? I don’t think that’s fair at all. Other than that, I really love the game. So I hope you can fix that or I just might have to stop playing. Because my winnings should be able to be withdrawn. Thank you

Developer Response ,

Hey Bronxxgurl, we're sorry for the inconvenience and confusion. We don't allow players to cash out a second time before their first one is processed simply to keep withdrawals from being too overwhelming to manage. We used to have players who would withdraw several times a day and it created a logjam in the workflow, so now we only allow players to have one active withdrawal at a time.

Was you redemption approved, by the way? If it wasn't, please shoot us an email letting us know and we'll get it sorted out for you asap.

Technical issues

I’ve had several issues that haven’t been addressed, involving games using money. The game will freeze up midplay and cause you to lose. The last incident involved a $2.50 game, which I paid for, it lagged, and when it started, I only had 17 seconds to play the game, which of course resulted in a very low score, and a last place finish. I emailed tech support with no response. The glitches the game has will cause you to lose. I did like this game before, it did pay, but to feel a bit of unease before a game starts because of the glitches makes it hard to like it again. I’m always worried it’s going to bug out on me.

UPDATE: Response time, although it took long, was well worth the wait. The company went above and beyond to help with the issue I had.

Developer Response ,

Hey Sooya, we have been trying to find the source of this glitch you identified, we think it has to do with internet or server connections, but we haven't ironed it out just yet. Hang tight, we'll get this taken care of!

Frustrating & Disappointing

Once I liked this application w 5 stars then it became harder and harder to even win. It hardly ever calls the numbers on the bingo card, but before I gave it 5 stars it was calling numbers on my bingo card. The time will run out on some games before I even have half my numbers called but before I gave it 5 stars it was giving numbers easily i rated the application it stopped throwing numbers out there my timer will be out before half the my numbers are filled seems like a catch to me especially if i would not rated it maybe I still have a decant chance I’ve lost more than anything after eating 5 stars so my decision is definitely not 5 stars. It also keeps telling me I need to turn my location which is on so then I can not play any of the games for money also this game sure does want to deposit, I’m not gonna deposit any money if I can not play a game w the money I did eventually make $1.00 w from different games. I do enjoy pls bingo but I don’t like being tricked I will see how much longer I can tolerate this game. I actually down loaded to give it shot not sure how long that is gonna last.