BC: Bisexual & Curious Dating 17+

you can pay it and get what you want

From my personal experience, all I can tell you guys is that if you pay, you will find it, but if you don’t, you have to wait for other people to contact you. Even though this couples dating app needs to be paid, it’s undeniable that this bisexual app works.

issue from the start

I didn’t even get the opportunity to actually use the app, so I don’t want to completely trash it but this was a bit frustrating. It’s just that I was still in the process of setting up my account when the app said that my account was now suspended while I was setting up my profile picture (which didn’t have anything vulgar and was appropriate). They made it easy to select an option to get the suspension resolved with customer support but I don’t understand why I was immediately suspended when I’d barely even used the app. I’m also not too interested in going back and forth with customer support over an issue that seemingly came out of nowhere.

I’ll possibly update my review if I’m able to get any help with the issue, assuming that I decide to continue using the app.

Developer Response ,

I'm sorry to hear about your frustrating experience with the app. It sounds like a disheartening start to your user journey. Getting suspended while setting up your profile can indeed be confusing and off-putting, especially when you're eager to explore the platform. Your feedback about the suspension process and the need for clearer communication is valuable for improving user experience.

To address this issue promptly, could you please provide me with more details such as the email associated with your account so we can investigate further? This will help us better assist you in resolving the suspension status efficiently without going back and forth unnecessarily.

Suspended from the Start

I downloaded the app and hadn’t even finished setting it up, when my account was suspended within 12 hours of me even getting it. I literally didn’t even have time to use it or finish filling out my profile. I had only uploaded one picture that was pending and had maybe been on there for 10 minutes tops, with the intention of doing more the next day. Silly me I guess. I submitted an appeal, but they said once again that they decided to suspend my account, with no explanation of why. They did say that I can appeal again by uploading a copy of my ID, but I don’t understand why my account was suspended in the first place when I literally did nothing on the app, and don’t feel that I should have to verify who I am based on one picture and a barely created profile. I understand safety is important, but this is beyond ridiculous.

Developer Response ,

Dear member, Thank you for your feedback, and we sincerely apologize for the inconvenience this has caused.At BiCupid, the safety and security of our users are our top priorities. Our automated systems and protocols are designed to detect any suspicious activity, and unfortunately, your account was temporarily blocked due to some unusual activity detected by our system.We understand how frustrating it can be to have your account suspended during the setup process. While this is a necessary precaution to protect all users, we encourage you to complete the appeal process by submitting a valid ID. This step helps us verify genuine users and maintain a secure and trusted community.We appreciate your patience and understanding. If you need any further assistance with your appeal or have additional questions, please don't hesitate to contact us. We'll do our best to resolve the matter as quickly as possible.Best regards,The BiCupid Team