BankMobile Vibe 4+

Great bank!!!

I wasn’t so sure about BankMobile to begin with. I didn’t choose to bank with them, I was pretty much forced to get it because I was in college & having a checking acc w/BankMobile was a requirement if I wanted to get my financial aid refund(s) early via direct deposit or snail mail. Goodness if snail mail doesn’t live up to name. It was absolutely & most def worth giving it a try. BankMobile is great to bank with. I’m not even going to college anymore & still have my BankMobile checking account. The only complaint I have &’have ever had in the 4 1/2 years since I first signed up for my account is that there aren’t any physical banks even anywhere close to me. I’d love to have a local BankMobile bank (within 15-25 miles of my home) so that I could just walk into a BankMobile branch & handle my business if needed. There are some things you just can’t do online when it comes to banking. Aside from that one minor issue, I must say that I am very well pleased with the service I receive from BankMobile Vibe.

Developer Response ,

Thank you for the rating and updating your review!! We appreciate it! Keep in mind BankMobile is not only great for students, but it's an account that can be used forever!! Where else can you get fee-free access to over 55,000 ATMs across the country and not be charged so many fees!! BankMobile Vibe, that's where!!!

For clarification - students are not required to open a BankMobile Vibe account in order to us to process their refund, however almost 2 million have chosen to do so. Also, BankMobile is one of the first all-digital banks in the USA and we can offer the Vibe account which is easy, convenient and affordable to our customers instead of spending money on bank branches. That is why the big banks charge so many fees, so they can pay their rent on their branches. Thanks again! Paul

Student

I am so upset my school opted to use this option for their students. I never had a problem receiving my financial aid in a timely matter. For myself and many students rely on their financial aid. My check was sent via mail and was never received I waited two months. I then chose to get direct deposit to my personal bank and that never happened. They told me if I used the bank mobile I would receive my money immediately. I was now waiting 3 months for my money and desperately needed to pay for my classes and books. When I changed my preferred deposit option to the bank one I could only make purchases online or over the phone with the virtual card. Well what good is that ? So I tried to look for an ATM or bank that will allow me to withdraw my money. There are NO BANKS EVEN IN MY STATE! that should be the first thing a school and bank should consider when partnering. I never had this many problems before. I called customer care and asked what was the fastest way to receive my money I told them I have been waiting a very long. They were very kind and I was informed I could do a domestic wire transfer to my bank. That was a whole other problem within itself. I wish my school would of explored other options. It’s very unsettling now this whole other entity has all your information and holds your money as a student, I wish that international companies like BankMobile wouldn’t exploit schools/students for their own financial benefit.

Developer Response ,

I am sorry if you are experiencing problems. Please contact us directly on Facebook (BankMobile Disbursement FAQs) or Twitter (AskBMD) and we can quickly resolve your issue.

BankMobile has partnered with over 800 schools across the USA and successfully disburses refunds for over 5 million students each year. If you choose a BankMobile Vibe account as a refund preference, you have fee-free access to over 55,000 ATMs across the country, including those located in Walgreen and CVS stores. Your student refund will be deposited into your Vibe account the same business day we receive both your file and your refund from your school. The transfer of funds is not instantaneous, as it may take a few business days for BankMobile to receive the funds from your school.

Please contact us so we can help you. We look forward to hearing from you. Thank you. Paul

a CONSTANT headache.

I did not choose to use Bankmobile Vibe when I started school, but I had to. At first, I had no issues with them at all, but as soon as they updated the app, I have had constant problems & there is no easy way to have them fixed. There is no chat support, or any way to look up error codes when they show up (nor does google have ANY information about them, at all), and just getting through to a representative can take up to an hour. For two months now, I’ve had issues trying to get a new card. None of the services offered in-app work properly, I can’t EVER get a money transfer to go through and that’s my only way to access my funds currently because my temporary virtual card won’t work either. I can’t add money to my cashapp, the transaction is declined EVERY TIME, I now can’t transfer any funds to other accounts through Vibe itself, and I have no way to access MY OWN money. I cant make any purchases, they are immediately declined no matter who the merchant is. It’s been nothing but constant frustration & trouble. They fix it for one day & it’s immediately back to absolute nonsense. Absolutely not worth anything. If you google “Bankmobile Vibe issues”, there are entire reddit threads dedicated to the bad experiences people have had. I recommend finding any other bank.